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AutoNation Chrysler Jeep West - Service Center
Golden, CO
574 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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574 Reviews of AutoNation Chrysler Jeep West - Service Center
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June 16, 2023
Awesome! Thank you so much for everything!! This was the best service ever!!! Danelle went out of her way to get me in before my vacation and the service was Thank you so much for everything!! This was the best service ever!!! Danelle went out of her way to get me in before my vacation and the service was perfect 😎 More
by Jkmphoto
Employees Worked With
Danielle , Gray Thompson
June 16, 2023
I had to wait 2 hours for an oil change and two new wiper blades. No one informed me they were running late until I picked up the keys at the service desk. They were supposed to rotate my tires but never blades. No one informed me they were running late until I picked up the keys at the service desk. They were supposed to rotate my tires but never happened. When I spoke to guy at the service desk. He said we were running late, sorry for that. He never bothered to let me know, I had to go check on it after 1.5 hours. He said it would be soon and 30 more minutes passed. And when I drove in the service garage to drop my vehicle off 3 other people got checked in and no one got to me for 15 minutes. Not good customer service. I asked for discount and he said I got 12%. Only because I had a coupon when I checked in. Couldn't do anymore he said. So really might have to change places I go. I am a widow and have to wait for my vehicle. Others in the waiting room for upset also. More
by macks1250
Employees Worked With
Mike Doht
June 16, 2023
They are rude and unethical in there practices and profession. I got into a heated argument with Matt in the service department where I believed things were going to escalated and physical altercation profession. I got into a heated argument with Matt in the service department where I believed things were going to escalated and physical altercation was going to take place. General Manager Todd did almost nothing and didn't really seem to care about the matter. More
by Tyler
Employees Worked With
Matt*, Steve Johnson, Todd (GM)
June 14, 2023
I am always treated like family when I go in for service Kevin Ramer and Danielle couldn’t be any more friendly, helpful and caring. I look forward to getting my car serviced so I can see my friends. Kevin Ramer and Danielle couldn’t be any more friendly, helpful and caring. I look forward to getting my car serviced so I can see my friends. More
by fallgstar5
Employees Worked With
Kevin Ramer
June 08, 2023
Always prompt and knowledgeable. Mike Doht is the best! Never have any doubts that our Jeeps will be taken care of by people who care about their jobs. Mike Doht is the best! Never have any doubts that our Jeeps will be taken care of by people who care about their jobs. More
by sharonsmiles04u
Employees Worked With
Mike Doht
June 08, 2023
I was very pleased with my recent Service done on our 2018 GC Overland Diesel. It required a 60,000 mile 4WD service, 2 fuel filters, Antifreeze flush, Brake fluid flush, and an Oil & Filter change. Mi 2018 GC Overland Diesel. It required a 60,000 mile 4WD service, 2 fuel filters, Antifreeze flush, Brake fluid flush, and an Oil & Filter change. Mike Doht made sure it was done right and by day end. More
by coscanlan
Employees Worked With
Mike Doht
