AutoNation Chrysler Jeep Broadway - Service Center

Jim G did a great job. Made sure everything was taken care quickly. Made sure prepaid service was used and explained how many were left. care quickly. Made sure prepaid service was used and explained how many were left. More

I dropped my car off the night before my scheduled appointment. It was not seen for a full 24 hours after my scheduled appointment. Once seen though they identified all the problems and issues. Lookin appointment. It was not seen for a full 24 hours after my scheduled appointment. Once seen though they identified all the problems and issues. Looking over the car after I received it back it appeared to be in good clean condition. Driving home it handled well and responded well to my directions. Thank you I would recommend the dealership for service More

Took almost a month to fix 2020 Jeep Compass; no loaner vehicles so had to rent car. Finally fixed and working good. Didn't like the long maint time. vehicles so had to rent car. Finally fixed and working good. Didn't like the long maint time. More

Ben did a wonderful job. He called me to ask if I wanted to also include my 30,000 mile check up since I only had another thousand miles before I reached 30,000 miles. I said yes since my car was already at to also include my 30,000 mile check up since I only had another thousand miles before I reached 30,000 miles. I said yes since my car was already at AutoNation. He also did a fantastic job in explaining everything that needed to be done. Thanks so much, Ben Kathy More

When you use to have your car serviced when done they ran thru a car wash.not anymore they did not even use seat and floor protection, so did they cut corners on the service???? thru a car wash.not anymore they did not even use seat and floor protection, so did they cut corners on the service???? More

I dropped my car off the evening before to get the 100k service done. Everything was explained well. I was called when my vehicle was completed. I was very happy with the work. I have had most of my servic service done. Everything was explained well. I was called when my vehicle was completed. I was very happy with the work. I have had most of my service competed at this dealer. More

They have fine job taking care of my keep i have had all my requirements done on a timely bases my requirements done on a timely bases More

If I could give zero stars, I would. My backup camera started glitching out and not working shortly after I took my car in for a recall fix. I made an appointment and then when I got there was told it wo started glitching out and not working shortly after I took my car in for a recall fix. I made an appointment and then when I got there was told it wouldn’t be looked at for 3-5 days. I was told I was suppose to get updates and never did. When I finally got ahold of someone towards the end on the 6th day, they told me it was ready for pick up, but they didn’t have the part to fix my back up camera. They wanted to charge me $665 just for the part to replace the whole camera. When we took the car home and looked at the paperwork, they didn’t even do a full diagnostic. My fiancé ended up looking at it and realized one of the plugs was loose. Which the dealership didn’t even check. Needless to say, my camera is now fully working again without the help of the useless dealership who probably was the ones who loosened the plug. We also noticed on the paperwork, some updates were done that should of been done when the car went in to be fixed on the recall. Will NEVER be going back there. More

Great service and great people to get things done quick More

Jim Gielseberg is very responsive. Good review of my vehicle’s condition identified some future service needs I will miss Jim as he goes to another dealership. vehicle’s condition identified some future service needs I will miss Jim as he goes to another dealership. More