AutoNation Chrysler Jeep Broadway - Service Center

Ben in service is absolutely amazing to work with! We drove from the mountains where we live (2 hours away) and it seems our appointment that we booked completely disappeared. Ben squeezed us in on a bus drove from the mountains where we live (2 hours away) and it seems our appointment that we booked completely disappeared. Ben squeezed us in on a busy Saturday, and we couldn’t have thanked him enough. We truly appreciate the amazing service! More

Service was quick but missed filling wiper fluid, changed wiper blades and they were 3 months old, car dirty and spent 2600 dollars. Lacking perfection wiper blades and they were 3 months old, car dirty and spent 2600 dollars. Lacking perfection More

I've been going to this dealership for over 20 years and my last experience was very disappointing. I dropped off my car on a Thursday and was told it couldn't be looked at until Monday or Tuesday which I my last experience was very disappointing. I dropped off my car on a Thursday and was told it couldn't be looked at until Monday or Tuesday which I accepted because I didn't have an appointment, but dropped it off because of the engine light was on. Tuesday came and went as did Wednesday and Thursday. It was finally looked at Friday and I was told the PCM needed replacing, but they couldn't do it because none of their suppliers had one. A quick look on line showed many places to get a PCM. In the past, I had an intake manifold problem, so the parts manager found one at a salvage yard, I bought it, took it to Autonation and they installed it--problem solved! This time I was told no. More

Always happy to bring my van into this location to be services. Times are tough with the pandemic, but they handled the new restrictions with ease and didn't make me feel uncomfortable by complaining abo services. Times are tough with the pandemic, but they handled the new restrictions with ease and didn't make me feel uncomfortable by complaining about things neither one of us could change. Great work More

Customer service was very friendly and professional, Ben is very knowledgeable and helpful. If you're unsatisfied with the work, the workers actually listen and do what they can to make sure you leave feeli is very knowledgeable and helpful. If you're unsatisfied with the work, the workers actually listen and do what they can to make sure you leave feeling satisfied. More

My service appointment was time sensitive; needed to be in and out in less than 90 minutes and the shop delivered. Very professional team. Professional. in and out in less than 90 minutes and the shop delivered. Very professional team. Professional. More

I scheduled an appointment, dropped my Renegade off and was told it would be at least two days before they could even look at it. They had my Renegade for over a month, I had to call weekly to find out wh was told it would be at least two days before they could even look at it. They had my Renegade for over a month, I had to call weekly to find out what was going on. Parts were back ordered. Very frustrating that I had to keep calling them to find out what was going on and it took so long. Of course it wasn't an inexpensive fix for the passive entry system idiot light that was on. They've done work on my Renegade before, this is the first not good review. More

Very good as always!! That,s what keeps me returning. Keep up the good work. Keep up the good work. More

Ben, was very helpful. Explained what needs to be done with my next service appointment. He provided a printout, and explained why it’s important to maintain service work, and discounts. He had my with my next service appointment. He provided a printout, and explained why it’s important to maintain service work, and discounts. He had my vehicle back to me before my next appointment. More

Quick service. Quick turnaround. And free wiper blades! Perfect since I was heading to the mountains the next day. Perfect since I was heading to the mountains the next day. More