AutoNation Chrysler Jeep Broadway - Service Center

Great job fixing my broken light assembly and Getty me back on the road. Thanks! back on the road. Thanks! More

Always a great experience at AutoNation Jeep Broadway. Ben Johnson in the service department is a pleasure to work with.....friendly, knowledgeable and extremely helpful. Great during business with them! Ben Johnson in the service department is a pleasure to work with.....friendly, knowledgeable and extremely helpful. Great during business with them! More

I have had great service from this dealership for over twenty-five years. I know COVID-19 caused some scheduling problems, but the service seems back on track. twenty-five years. I know COVID-19 caused some scheduling problems, but the service seems back on track. More

After scheduling an appointment weeks in advance, we dropped off our Jeep only to be met with a rude service advisor who informed us that it would be another 10-15 days before they could even look at ou dropped off our Jeep only to be met with a rude service advisor who informed us that it would be another 10-15 days before they could even look at our vehicle. I tried calling back the next day to talk to the manager as that did not make any sense, otherwise what is the value of an appointment and how can people live without a vehicle for weeks at a time before they even look at it. When I called to talk to the manager, the same rude service advisor proceeded to try and get into an argument about the delay in service instead of forwarding my call to the manager. Once I talked to the manager, I received no further support than was provided by the advisor and only blame to the labor shortage for their inability to properly schedule their service department. I relayed the message that they should set the expectation with customers when they schedule the appointment so we can evaluate other dealerships. After these calls, I went to pick up my Jeep and take it to another dealership that properly communicated that they would look at it within 72 hours of dropping it off. I will not be going back to this dealership. More

I come from the mountains to this dealership. I pass other Jeep dealerships along the way. They take care of their customers have a great waiting lounge and are friendly and courteous. The se I pass other Jeep dealerships along the way. They take care of their customers have a great waiting lounge and are friendly and courteous. The service team is great. Ben has been my go to for years. More

Great fast service . Madison was delightful and joy to work with. I will use Auto Nation Chrysler Jeep Broadway for all future car needs. Madison was delightful and joy to work with. I will use Auto Nation Chrysler Jeep Broadway for all future car needs. More

Convenient location,friendly helpful staff, good communication, timely phone return calls, and, good service work communication, timely phone return calls, and, good service work More

Check-in was smooth, waiting time as expected, clean and comfortable waiting area. Great experience. Confident that my jeep was in good hands. comfortable waiting area. Great experience. Confident that my jeep was in good hands. More

Super easy and fast service. Perfect setup while I waited for my car to be serviced Perfect setup while I waited for my car to be serviced More

BRE IS THE BEST SERVICE ADVISOR THERE! Anything you need, she’s there’s to help! Anything you need, she’s there’s to help! More