AutoNation Chrysler Jeep Broadway - Service Center

Autonation had my Jeep in for major repairs for 3 months! It was super frustrating, but they were great. The problems were, first of all, the supply chain issues we have all gotten used to. Second of all, my It was super frustrating, but they were great. The problems were, first of all, the supply chain issues we have all gotten used to. Second of all, my insurance company apparently has the usual staffing issues that we have also gotten used to. The last of the required parts showed up earlier this week, and it took too much back-and-forth with insurance to finally get this claim fully covered. Shout out to Ben Johnson, assistant service manager, who was super cooperative and communicative, and stayed on top of the supply chain and insurance. Thanks, Ben! More

My Service guy is Ben, if he doesn't know the answers he gets the answers. They have a great waiting area and a great Service staff. If you've had a bad taste left in your mouth from Golden Jeep West.. gets the answers. They have a great waiting area and a great Service staff. If you've had a bad taste left in your mouth from Golden Jeep West.. theses guys will make it a great experience for you More

The service representative was courteous and professional. The waiting area was clean and stocked with refreshments and coffee, with internet access. My car was serviced in the time frame specif professional. The waiting area was clean and stocked with refreshments and coffee, with internet access. My car was serviced in the time frame specified. More

From the moment I walked into the service lobby, I knew I had come to the right place. It was like walking into a five star hotel, but the best thing was that it wasn't priced as such. Ben Johnson was extrem had come to the right place. It was like walking into a five star hotel, but the best thing was that it wasn't priced as such. Ben Johnson was extremely helpful in explaining the work that was to be done and in reviewing the work afterwards. More

Our sales persons knowledge was a major factor to us purchasing the vehicle that we did purchase. The service department is very good. purchasing the vehicle that we did purchase. The service department is very good. More

Bre Seaton a very good service writer very helpful and trurstworth and exudes confidence the best service writer I have ever met 😊 trurstworth and exudes confidence the best service writer I have ever met 😊 More

I trust them to take excellent care of my Jeep in a timely manner and reasonable price. timely manner and reasonable price. More

The customer service was excellent and they were quick with my repair on the same day I brought the vehicle into the shop. with my repair on the same day I brought the vehicle into the shop. More

Service appointment was smooth and efficient. Staff was helpful and courteous, and they took care of my car quickly. Staff was helpful and courteous, and they took care of my car quickly. More