AutoNation Chrysler Jeep Broadway - Service Center

I know there's a lot of frustrations these days with how the pandemic has changed the way we all live and how it's changed quite a few businesses around us, but it's now the world that we live in and there' the pandemic has changed the way we all live and how it's changed quite a few businesses around us, but it's now the world that we live in and there's nothing that we can do to change it. I especially am very much appreciative with the help and customer-oriented mannerism with Ben Johnson with how well he took care of and kept me in the loop with everything that was going on with my 2006 Jeep Grand Cherokee. Unfortunately, my Jeep had to be at the dealership for a couple of weeks, but Ben was truly doing everything he possibly could to speed everything up and was actually able to reduce the wait time by a couple of days. Everything was completely out of his control, and I totally commend Ben with how he handled the situation. I personally saw and witnessed 2 customers being so completely and terribly rude to Ben Johnson, but he never once got upset at these 2 mean people. Ben was the most professional person that I've ever seen given the situation that they put him into and with how wonderful he is, he was able to calm these 2 customers down and they ended up apologizing to Ben. It takes a very special person to handle a situation and people like that and the world needs more people like Ben Johnson in it. Thank you so very much for having such a wonderful Dealership Service Advisor as you have in Ben Johnson. Your service department has completely and totally earned my loyalty just because of Ben Johnson. There are other Jeep dealerships that I can take my 2006 Jeep Grand Cherokee to for service, but I'll ONLY bring my Jeep Grand Cherokee to AutoNation Chrysler Jeep Broadway because of Ben. Thank you again for the wonderful and amazing experience that I had for this repair on my Jeep, and thank you from the bottom of my heart for the wonderful gentleman Ben Johnson!!! More

Made an appointment for an oil change and everything went according to plan. They actually had my car ready ahead of time. Good experience all around according to plan. They actually had my car ready ahead of time. Good experience all around More

Staff are very helpful and get maintenance done quickly. The waiting room is comfortable and it was easy to wait for my service to be completed The waiting room is comfortable and it was easy to wait for my service to be completed More

The service representatives were good, but the tax or demeaning and dismissing. Failed to check tire pressure when rotating them. demeaning and dismissing. Failed to check tire pressure when rotating them. More

Excellent customer service from Ben in the service department. Very easy to drop off and pick up vehicle department. Very easy to drop off and pick up vehicle More

Great customer service! Very friendly and informative staff, they always take care of me. I’ve been a customer for 4 years now Very friendly and informative staff, they always take care of me. I’ve been a customer for 4 years now More

We brought out vehicle on for service. It was quick and friendly and I didn’t feel any pressure to buy other services that weren’t needed. It was quick and friendly and I didn’t feel any pressure to buy other services that weren’t needed. More

our service adviser Ben was very helpful and polit. car was ready when we were told. car was ready when we were told. More

Very poor customer service in the service department never gave me feedback when my 20117 Jeep Grand Cherokee was getting worked on I have purchased 3 vehicles from autoNation Jeep Chrysler in Littleton never gave me feedback when my 20117 Jeep Grand Cherokee was getting worked on I have purchased 3 vehicles from autoNation Jeep Chrysler in Littleton Denver Colorado I will not recommend nobody to purchase from autoNation Jeep Chrysler in Littleton More

Went in for regular service plus a recall repair. Had to leave the car but the team was flexible in pick up time frames. We haven't always had the smoothest sales process but the service is great! Had to leave the car but the team was flexible in pick up time frames. We haven't always had the smoothest sales process but the service is great! More