AutoNation Chrysler Jeep Broadway - Service Center

100,000 mile spark plug service was done promptly for a price less than two non-dealer shops. Transportation to and from the dealership was provided. My service rep was very helpful, and did not push to price less than two non-dealer shops. Transportation to and from the dealership was provided. My service rep was very helpful, and did not push to provide additional unnecessary services. More

Our car broke down on a Friday night and was towed here. They looked at it Saturday morning and got the part in Tuesday. Super quick and glad they fit us in! They looked at it Saturday morning and got the part in Tuesday. Super quick and glad they fit us in! More

Great service was had at this dealership! My wife and I really like our car. My wife and I really like our car. More

Service was adequate. Dropped off a car for a recall which ended up getting done, but communication could have been better. Dropped off a car for a recall which ended up getting done, but communication could have been better. More

Waited over two weeks for an oil change appointment and tire rotation. They could not find the jack and forgot to reset the oil alarm so they asked me to go back. I watched a YouTube and did it myself. tire rotation. They could not find the jack and forgot to reset the oil alarm so they asked me to go back. I watched a YouTube and did it myself. More

Good service in person just don’t try and call for updates. Can’t reach anyone via phone. What about a text or email update on my car? Other dealerships do this and more (video) and it’s great. I spen updates. Can’t reach anyone via phone. What about a text or email update on my car? Other dealerships do this and more (video) and it’s great. I spent $2300 on regular maintenance so maybe some of that profit margin can go towards technology upgrades? More

Lots of communication. Excellent service. Accomodating and attentive staff. Able to troubleshoot problems quickly. Friendly staff. Excellent service. Accomodating and attentive staff. Able to troubleshoot problems quickly. Friendly staff. More

2014 JK Rubicon in for service, and it was great! Timely, in and out within an hour(ish), after scheduling the appt. online. Service advisor was awesome. Timely, in and out within an hour(ish), after scheduling the appt. online. Service advisor was awesome. More

Service always excellent and no upselling. On the two leased Cherokees over the last 7 years i felt like the deals were fair. On the two leased Cherokees over the last 7 years i felt like the deals were fair. More

We found out that we scheduled our service appointment at the incorrect AutoNation location and were late arriving at the location we should have been at. AutoNation Broadway did not turn us away and honored the incorrect AutoNation location and were late arriving at the location we should have been at. AutoNation Broadway did not turn us away and honored our service appointment and got us taken care of! More