AutoNation Chrysler Jeep Broadway - Service Center

Jordan was my service contact and he was very professional and knowledgeable. He was always responsive to my calls/texts and explained everything that needed to be done on my Jeep. Jordan is a va professional and knowledgeable. He was always responsive to my calls/texts and explained everything that needed to be done on my Jeep. Jordan is a valuable employee to your service team!! More

My experience was okay but not exceptional. I feel they could of communicated more with me about my vehicle. Also the timeliness of the service was really slow. I feel they could of communicated more with me about my vehicle. Also the timeliness of the service was really slow. More

Great reliable service. Appointment was on time and completed within timeframe promised. Advisor asked good questions and offered options. Would definitely return Appointment was on time and completed within timeframe promised. Advisor asked good questions and offered options. Would definitely return More

I once again enjoyed a great service experience with Mason S. being very attentive to my needs. Mason S. being very attentive to my needs. More

Great experience. Everything went very smoothly and ahead of schedule. I've owned my luxury cars who's service wasn't as good. Everything went very smoothly and ahead of schedule. I've owned my luxury cars who's service wasn't as good. More

I could not be any happier with the service team at AutoNation Jeep on Broadway...especially Bre! They always take care of everything needed with no surprise charges and usually before the estimated ti AutoNation Jeep on Broadway...especially Bre! They always take care of everything needed with no surprise charges and usually before the estimated time frame! I am so glad to have found them. More

Jeep on Broadway has been servicing my Jeep Cherokee for the past 7 years. The only place I have taken my Jeep for service. I was quite surprised to find out about the backlog and couldn't get my jeep in f the past 7 years. The only place I have taken my Jeep for service. I was quite surprised to find out about the backlog and couldn't get my jeep in for three weeks (service transmission light on). What I heard was that there was generally a backlog at all Jeep locations. When I took in my vehicle, it sat for 4 days due to other major repairs. Fortunately, the diagnosis and subsequent repair/update was completed the next day, thanks to the great service technician who worked on my car. When I took my car in it was freshly washed. When it was returned to me it needed a wash (as it was out side for the 4 days and it rained). Brie did all she could to provide me with updates and progress. I'm sure she and everyone else was very busy. Due to the labor shortage just about everywhere, I can understand delays and waiting time for most businesses can't be avoided. More

Great service and comfortable lobby to work or sit in while you wait. Clear communication. while you wait. Clear communication. More

I was very pleased with the friendly service and follow up call after my last oil change and service visit. up call after my last oil change and service visit. More