AutoNation Chrysler Jeep Broadway - Service Center

Had a horrible experience at autonation, no one never contacted me for a month after I dropped off my jeep, and when I finally contacted them they said they had left me a voice message but I never got an contacted me for a month after I dropped off my jeep, and when I finally contacted them they said they had left me a voice message but I never got any kind of message. Very disappointed in service. More

Everyone here is so nice and welcoming! I had a bad experience at a different Jeep dealership so this was the best surprise! I will definitely be coming here for maintenance from now on. I had a bad experience at a different Jeep dealership so this was the best surprise! I will definitely be coming here for maintenance from now on. More

Ben was the BEST service advisor. I went in for a recall issue and he and the team took the time to fix a check engine light issue while I was there! After being told they would need I went in for a recall issue and he and the team took the time to fix a check engine light issue while I was there! After being told they would need my vehicle for a minimum of 5-7 business days to fix the issue, they were able to fix it the next day in under 3 hours. They will definitely be getting my business from here on out. They put customer first. That's how you gain loyalty. More

scheduled a recall and service appointment. service was done, when they called to tell me the car was ready, they said they didnt have the recall equipment. shouldnt that have been looked at b service was done, when they called to tell me the car was ready, they said they didnt have the recall equipment. shouldnt that have been looked at before this appointment. More

Knowledge, helpful, and reliable service. I always know that I can trust work from AutoNation! I always know that I can trust work from AutoNation! More

Doug did a good job on getting my car in and out as quick as possible. He was very nice and offered me som coffee while I waited. Overall I think he deserves a raise. as possible. He was very nice and offered me som coffee while I waited. Overall I think he deserves a raise. More

The staff is very friendly & professional, waiting area comfortable with good accommodations. Had my first visit with the timeframe for service being what was promised. I had purchased a pack of oil change comfortable with good accommodations. Had my first visit with the timeframe for service being what was promised. I had purchased a pack of oil changes when buying the car, just used the last one. I honestly won’t return there for service unless it was for free service due to prices and every other time taking much longer than promised. More

It took almost 4! years for AutoNation to complete recall work on my Jeep; they kept saying there were no parts available. Even tho I had no problem with the vehicle, years for AutoNation to complete recall work on my Jeep; they kept saying there were no parts available. Even tho I had no problem with the vehicle, that's unacceptable on the part of AutoNation and Chrysler. Once the vehicle was in for service, the staff were competent, friendly and efficient. So, rating for AutoNation/Chrysler - 0 Rating for actual service employees - 5 More

Ben Johnson was my service writer and terrific in explaining my options for the 30K service on my 2021 Jeep Grand Cherokee. The items were completed in the promised timeframe and I was on my way. I a explaining my options for the 30K service on my 2021 Jeep Grand Cherokee. The items were completed in the promised timeframe and I was on my way. I also like that they can usually take my car within a week when there are other Jeep dealers booked two to four weeks out. More

Did not correctly honor warranty of car they sold and certification process of used cars is a joke since they missed this issue that was present since car was made. certification process of used cars is a joke since they missed this issue that was present since car was made. More