AutoNation Chrysler Jeep Broadway - Service Center
Littleton, CO
453 Reviews of AutoNation Chrysler Jeep Broadway - Service Center
Very friendly service staff, but it shouldn't take 6 weeks for an oil change. They need to staff up. This is the largest Jeep dealership in the area, but they look like the smallest. At dealership pr weeks for an oil change. They need to staff up. This is the largest Jeep dealership in the area, but they look like the smallest. At dealership pricing they should be better staffed. More
Team was quick to recognize me and get to work on my Jeep. I was able to work from the dealership and they worked around my meeting schedule allowing me to finish up a conference call before coming ba Jeep. I was able to work from the dealership and they worked around my meeting schedule allowing me to finish up a conference call before coming back to the desk. Service was good. Car was clean. No real issue. More
Extremely poor service with the service department. Been in 3 times to fix some trim and it still is not correct. It has taken over 45 days and I always have to do the follow up. If you try and call go Been in 3 times to fix some trim and it still is not correct. It has taken over 45 days and I always have to do the follow up. If you try and call good luck and plan a minimum of 1-2 hours to get through the phone system just to end up leaving a call back number. More
This dealership fixed my issue. However, there is definitely a difference in customer service when comparing other higher end dealerships and it shouldn't be that way. This dealersh However, there is definitely a difference in customer service when comparing other higher end dealerships and it shouldn't be that way. This dealership lacks in communication as I felt that I always had to call in to see what is going on with my Jeep instead of the other way around, being informed. A simple car wash goes a long way. At the end of the day, my service rep was nice and my car was fixed. More