AutoNation Chrysler Jeep Broadway - Service Center

very nice staff , and everything i needed very great experience would recommend for you to go here experience would recommend for you to go here More

Service center has always been nice and helpful. Never had any problems getting questins answered. Never had any problems getting questins answered. More

I purchased my Jeep Renegade 2018. I loved the agent the help us purchase the car. My husband also purchased warranty and 4 oil changes. Love the services but too far from home. Always I loved the agent the help us purchase the car. My husband also purchased warranty and 4 oil changes. Love the services but too far from home. Always had to get the oil changes on the weekend. Couple of times I had to wait over and hour. Last service I only waited 40 min. I tried to use my services at another dealership closer to home but they could not find my service contract. I More

The service was quick and painless, and the staff was courteous and friendly. Will return. courteous and friendly. Will return. More

Service Manager Chris was a huge help clearing up service scheduling issues with the service line. He fixed the issues promptly and my Jeep maintenance was finished ahead of schedule. scheduling issues with the service line. He fixed the issues promptly and my Jeep maintenance was finished ahead of schedule. More

Explained what was happening with my Jeep in terms I could understand. Courteous employees throughout the dealership. could understand. Courteous employees throughout the dealership. More

Working with Allen in sales and Jack in service, I was very pleased with the experience. They replaced an alternator on my 2009 Jeep Grand Cherokee and did a great job. very pleased with the experience. They replaced an alternator on my 2009 Jeep Grand Cherokee and did a great job. More

Your service and parts employees are courteous, helpful, and considerate of our time. They diagnosed the battery issues and completed the work by the end of the day. Thank you. and considerate of our time. They diagnosed the battery issues and completed the work by the end of the day. Thank you. More

Great experience in and out in 30 minutes. Knowledgeable, friendly and helpful service advisor assisted on all requests. Knowledgeable, friendly and helpful service advisor assisted on all requests. More

Several months ago I dropped my Gladiator off because of a jerking in the transmission. I checked every couple of days and each time was told that they hadn't gotten to it yet. I went in a week later to t a jerking in the transmission. I checked every couple of days and each time was told that they hadn't gotten to it yet. I went in a week later to talk to them and the service writer conferred with the service manager who came out and say he'd personally driven the jeep and didn't find a problem. I left and took the jeep to Castle Rock Jeep. Within a couple of hours they called and said that they had diagnosed the problem and would need to order and install a new transmission. They followed up within a few days and after I dropped the Jeep off, they were done by the end of the next day. I've waited to write to make sure it all worked out and I couldn't be happier with Castle Rock Jeep and although I bought my Jeep at Broadway, I can assure you that I will never seek service there nor will I buy from them again and will encourage others I know to avoid Broadway Jeep. More