AutoNation Chrysler Jeep Broadway - Service Center

I am thankful for my service adviser's willingness to accommodate my vehicle when I mistakenly went to the wrong location for service. Appreciate you! accommodate my vehicle when I mistakenly went to the wrong location for service. Appreciate you! More

Everyone was very nice and fast great to work with love going there happy jeep going there happy jeep More

Unfortunately, my Grand Cherokee has had electrical problems since I bought it new from this dealer. 4 visits, 4 batteries, 2 battery sensors later and they still can't find the root cause of the prob problems since I bought it new from this dealer. 4 visits, 4 batteries, 2 battery sensors later and they still can't find the root cause of the problem. Service advisor is frustrated too; but I spent $50k on a new vehicle that does not work properly that does not seem to have a simple and easy fix. Hard for me to differentiate between the services depts quality for warranty repairs and the poor quality from Jeep. No transportation at dealer due to staffing issues, so I had to Uber back and forth. Also, its now spend a dozen nights in total in the shop with them and it's frustrating to be without a car so long. More

Only dealership I will take my jeep too. Friendly fast service. Upfront on all repairs Friendly fast service. Upfront on all repairs More

They were prompt and work was done as expected. They kept me updated along the way. They kept me updated along the way. More

Breanne and the service team are always kind, professional and friendly. Love doing business with this team of people. professional and friendly. Love doing business with this team of people. More

Had a service appointment for some recalls and oil change. They offered to shuttle me back home which was nice. Only issue was some residual oil spilled on my garage floor when I got home. Didn’t appe change. They offered to shuttle me back home which was nice. Only issue was some residual oil spilled on my garage floor when I got home. Didn’t appear to be an oil leak just residual oil that was left on a skid plate when it was changed. More

Vehicle in for oil change, new battery and check engine light. Dealer saved me money by confirming check engine was a temporary code and repair not needed. Excellent service as usual. light. Dealer saved me money by confirming check engine was a temporary code and repair not needed. Excellent service as usual. More

Good service experience! I just wish they could have taken care of a recall and warranty question without another appointment. I just wish they could have taken care of a recall and warranty question without another appointment. More

The absolute worst dealership to go to. Avoid Travis Bixby at all cost! I brought my car in to get a few repairs and came out with a no longer working windshield wiper. No where on the insp Avoid Travis Bixby at all cost! I brought my car in to get a few repairs and came out with a no longer working windshield wiper. No where on the inspection report did it say my wiper was not working. When the service manager Travis came out to “help” me he was extremely rude and hard to talk to. He was going to do absolutely nothing about the problem, even after admiring they messed up. I will never spend my money with this company again. More