AutoNation Chrysler Jeep Broadway - Service Center

Jack and Christopher were our service techs on recent service for our 2014 Wrangler JKU and 2020 Jeep Grand Cherokee Trailhawk. Once again, we had EXCELLENT service experiences! Jack and Christopher ar service for our 2014 Wrangler JKU and 2020 Jeep Grand Cherokee Trailhawk. Once again, we had EXCELLENT service experiences! Jack and Christopher are always great in communicating with us and discussing our vehicle's health. They work with wonderful, experienced mechanics in making sure our vehicles are kept in top notch condition. More

It took multiple months for the recalled part to be available. I reorganized my entire day so I could be available. Borrowed a family members car since I was told it would be a few days until the Jeep available. I reorganized my entire day so I could be available. Borrowed a family members car since I was told it would be a few days until the Jeep would be ready. I showed up at the dealership for my appointment and was told that I would need to reschedule due to them not having the part. I specifically asked when scheduling the appointment if the part would be available when I brought my Jeep in for the appointment. I was reassured that the part was in. Nobody has told me any safety precautions with this recall. I assume the Jeep is safe to drive. Nothing was done to rectify the situation. All I was told was “Parts not in. You’ll have to reschedule.” More

Excellent dealership experience. While other’s have disappointed me, the Broadway location of AutoNation Jeep has provided exceptional service. While other’s have disappointed me, the Broadway location of AutoNation Jeep has provided exceptional service. More

Staff is friendly, helpful, efficient. Checked me in quickly, reviewed what was to be done and invited me to sit in waiting area. Very timely they called me up, described what had been d Checked me in quickly, reviewed what was to be done and invited me to sit in waiting area. Very timely they called me up, described what had been done, gave me paperwork showing results, and sent me on the way.Every thing clean, professional, and pleasant. More

It is close to home which is very convenient. Service personnel seem very nice and helpful. Service personnel seem very nice and helpful. More

The service department was kind and professional! They were able to get the recalls on my vehicle completed quickly! They were able to get the recalls on my vehicle completed quickly! More

We have purchased multiple vehicles from Autonation and have had a wonderful experience each time. The service team here is amazing! We are met by a kind and friendly face each time, and they strive to pro have had a wonderful experience each time. The service team here is amazing! We are met by a kind and friendly face each time, and they strive to provide the service we have brought our vehicle in for as expeditiously as possible. More

Chris was my service agent and the service he provided was excellent. He was able to get all the services required form my car completed and ahead of schedule. Chris continues to deliver excellent servi was excellent. He was able to get all the services required form my car completed and ahead of schedule. Chris continues to deliver excellent service time and time again. He is definitely the person to work at this dealership. 5 Stars -- ***** More

The service advisor and the tech that worked on my Jeep both did phenomenal work. The service advisor, Jack, was very communicative and quick to respond to any questions I had. AutoNation just needs to w both did phenomenal work. The service advisor, Jack, was very communicative and quick to respond to any questions I had. AutoNation just needs to work on its severe lack of loaner fleet. I would have been able to get my Jeep serviced like 8 months earlier if they’d had some loaners. More