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AutoNation Chrysler Jeep Broadway
Littleton, CO
820 Reviews
For South Denver area residents, there is no better place for Chrysler and Jeep vehicles than AutoNation Chrysler Jeep Broadway. Our Littleton, CO showroom features one of the largest inventories of new and used vehicles in the South Denver area, stocking a wide selection of the latest Chrysler and Jeep models. Our dealership also features an extensive inventory of other premium used cars and SUVs for sale. Whether you're upgrading to one of the latest new Chrysler cars or vans, a new Jeep SUV, or are getting behind the wheel of one of these for the very first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 820 reviews
February 09, 2022
Tyler was awesome. Very personable, helpful & professional. The finance advisor (s) were confusing. There were IT issues that made us uncomfortable and we left there with NO paper work. After the professional. The finance advisor (s) were confusing. There were IT issues that made us uncomfortable and we left there with NO paper work. After the excitement etc, I was very nervous and feeling like "did i get scammed" still waiting on Fed Ex delivery for paper work?? Should have been over nighted. More
by Unsure Buyer
Employees Worked With
Tyler,
February 06, 2022
The sales staff and finance personnel were very efficient. I wish they had offered a seat back in the service department. Looked much more comfortable than the table/chairs in the lobby. Trad efficient. I wish they had offered a seat back in the service department. Looked much more comfortable than the table/chairs in the lobby. Trade-in value was about what I expected and they had the new vehicle I was looking for. I only wish ALL car dealerships could speed up the closing process. Still takes too long even with modern technology. More
by Michael Brown
Employees Worked With
Travis, Nick Schnelle
February 04, 2022
My recent 60,000 mile service was perfect. Ben walked me through all the options for the service and was very transparent about what the corresponding costs would look like. My car was finished in a half da through all the options for the service and was very transparent about what the corresponding costs would look like. My car was finished in a half day and they were also able to shuttle me to and from my house! Thanks AN Broadway service team! More
by Jermaine
Employees Worked With
Ben Johnson, Eric, Nick Schnelle
February 01, 2022
Buyer beware! Purchased a new vehicle here in 2019 and was a decent transaction. Since then, I have had to bring it in twice for warranty work. The first time I made an appointment and requested a loaner was a decent transaction. Since then, I have had to bring it in twice for warranty work. The first time I made an appointment and requested a loaner vehicle. When I showed up, they did not provide a loaner and we had to wait an hour for their shuttle driver to clock in. They also said they would diagnose the vehicle the same day. When I called in the afternoon, they said they didn't get to it and it would be another few days. I decided to pick my vehicle up and postpone the work since this was not communicated up front... Fast forward 1 year, I have to take the vehicle in again. Called to make an appointment, which was 3-4 weeks out and was told they no longer provide loaner vehicles, but they would offer a ride. When I go drop the vehicle off, they claim they couldn't find my appointment or details. Had to tell them everything again and was told it would be 5-10 days until they could even diagnose it. Also told me the shuttle driver didn't clock in until 10am. Very frustrating that they can't schedule and have a vehicle in within a day or two. Fast forward 10 days, called to check progress of diagnosis, and was told there were still several vehicles in front of mine.... Fast forward to day 16, my vehicle was finally being diagnosed and worked on and that it could be picked up the following day. My vehicle sat for 16 days untouched, through 3 snow storms, and the repairs did not fix the problem. I guess I should have learned my lesson the first time. Seriously consider going elsewhere where they won't just let your vehicle leave sit for 16 days and where they understand how "just in time" scheduling works. Brand Dodge across the street will have you drop your vehicle off and diagnose it the same day. And their technicians are crossed trained on all FCA/Stallantis products. Very poor service experience here. More
by Jip
Employees Worked With
Ben
February 01, 2022
Horrible customer service, worst I've ever had. There is no communication, no greeting no welcoming. Technician went through my car looking apparently for a tool that they never said I had to bring. I ask no communication, no greeting no welcoming. Technician went through my car looking apparently for a tool that they never said I had to bring. I asked to talk to the manager and manager apparently was gone for the day. They didn't even bother to reset the oil change sensor I had to do that myself. Definitely not coming back if I can find a decent place to get service done. More
by Andrea Pizano
Employees Worked With
Busby , Nick Schnelle
