AutoNation Chrysler Jeep Broadway

Scheduling was easy, reminders were sent, check-in was simple and the service was prompt and completed as and when stated. The waiting area was clean and refreshments were provided. Service staff was po simple and the service was prompt and completed as and when stated. The waiting area was clean and refreshments were provided. Service staff was polite. More

Ben Johnson at AutoNation Chrysler Jeep Broadway is the only Service Adviser that I will every work with. He is simply the absolute best! I have referred all of my friends and family to him. Any one only Service Adviser that I will every work with. He is simply the absolute best! I have referred all of my friends and family to him. Any one who is in need of honest trustworthy vehicle service needs to contact Ben. More

Kept my jeep for 3 weeks, they never inspected it, never received a call, an update or anything. Went from 4 car's ahead, to 6 ahead some how kept getting more cars ahead of me. Had to pull it out and won't received a call, an update or anything. Went from 4 car's ahead, to 6 ahead some how kept getting more cars ahead of me. Had to pull it out and won't be returning to this location. More

Friendly service and efficient fast clean dealership with great selection and easy contact plus answers questions quickly. great selection and easy contact plus answers questions quickly. More

Had oil & filter change , Great service Advisor Madison Curry, and her team were friendly and fast, Thank you Curry, and her team were friendly and fast, Thank you More

They got me into a car I love, has great gas mileage and is well within my price range. Allen was caring and took all my needs into consideration as we searched through cars. I'm very, very happy with my p is well within my price range. Allen was caring and took all my needs into consideration as we searched through cars. I'm very, very happy with my purchase! More

Great job fixing my broken light assembly and Getty me back on the road. Thanks! back on the road. Thanks! More

Always a great experience at AutoNation Jeep Broadway. Ben Johnson in the service department is a pleasure to work with.....friendly, knowledgeable and extremely helpful. Great during business with them! Ben Johnson in the service department is a pleasure to work with.....friendly, knowledgeable and extremely helpful. Great during business with them! More

I have had great service from this dealership for over twenty-five years. I know COVID-19 caused some scheduling problems, but the service seems back on track. twenty-five years. I know COVID-19 caused some scheduling problems, but the service seems back on track. More

After scheduling an appointment weeks in advance, we dropped off our Jeep only to be met with a rude service advisor who informed us that it would be another 10-15 days before they could even look at ou dropped off our Jeep only to be met with a rude service advisor who informed us that it would be another 10-15 days before they could even look at our vehicle. I tried calling back the next day to talk to the manager as that did not make any sense, otherwise what is the value of an appointment and how can people live without a vehicle for weeks at a time before they even look at it. When I called to talk to the manager, the same rude service advisor proceeded to try and get into an argument about the delay in service instead of forwarding my call to the manager. Once I talked to the manager, I received no further support than was provided by the advisor and only blame to the labor shortage for their inability to properly schedule their service department. I relayed the message that they should set the expectation with customers when they schedule the appointment so we can evaluate other dealerships. After these calls, I went to pick up my Jeep and take it to another dealership that properly communicated that they would look at it within 72 hours of dropping it off. I will not be going back to this dealership. More