AutoNation Chrysler Jeep Broadway

Ben in the service department was so helpful I am very happy to have an honest person work hard to figure out what was wrong with my Jeep. Thank you happy to have an honest person work hard to figure out what was wrong with my Jeep. Thank you More

Easy scheduling, prompt and helpful walk through process. I waited for the service, they were finished 15 minutes earlier than expected which was great! I waited for the service, they were finished 15 minutes earlier than expected which was great! More

Management was friendly and moved along the process. Taylor was a world of knowledge about Jeep models and features. Taylor was a world of knowledge about Jeep models and features. More

Great experience - Called and was able get on the scheduled next day, and received great customer service. scheduled next day, and received great customer service. More

I had to schedule a recall appointment a few weeks out on a Tuesday. When I initially took the car in, they said the recalls would be addressed that day but that the other "service engine" problem would tak a Tuesday. When I initially took the car in, they said the recalls would be addressed that day but that the other "service engine" problem would take much longer because of their back-log of service work. However, that afternoon, I got a text informing me of the completed recall work and indicating what the service engine notification involved. A new thermostat after only 28,000 miles! Well, the good news was that they could order the part and have the car ready at the end of the week. When I said that I would need the car by mid-afternoon on Thursday, they were very accommodating and had the car ready when I need it. Other than the cost of the new part, I was very happy. Thanks. More

Madison was not very helpful, It took 2- trips in there to do a simple oil change and put 1- tire on. For the 2- trips this took about 5- hrs. Not very good service. In January I needed a thermostat. You c to do a simple oil change and put 1- tire on. For the 2- trips this took about 5- hrs. Not very good service. In January I needed a thermostat. You could not get me in for 3-1/2 weeks and then wanted me to leave the car for another 7 to 10 days. Just unbelievable bad service. More

Travis Bisby in Service was excellent I would highly recommend the service to friends and family thank you recommend the service to friends and family thank you More

Timely, friendly polite service. And word, word, word, word, word word, word, word, word, word. And word, word, word, word, word word, word, word, word, word. More

I was very disappointed with my service visit. I’d scheduled an appointment for a Wednesday, however, my car wasn’t even looked at until the following Friday (9 days later). Why did I schedule a I’d scheduled an appointment for a Wednesday, however, my car wasn’t even looked at until the following Friday (9 days later). Why did I schedule an appointment if my car wasn’t going to be looked at right away. I could have been driving my car the entire time. And don’t tell me that’s company policy, because policies can be changed. It’s just a stupid process that needs to be fixed. Also, I understand staffing levels are low, but again, that’s not my problem, you should figure that into your scheduling process. I would have been happy to wait another week to drop my car off. More

The dealership was helpful and able to get the car we needed. Quiet and easy atmosphere needed. Quiet and easy atmosphere More