AutoNation Chrysler Jeep Broadway

Had a great experience at AutoNation on Broadway. Check-in was very smooth and they had me in and out quickly. Will continue to come here for all my services. Check-in was very smooth and they had me in and out quickly. Will continue to come here for all my services. More

Had a horrible experience at autonation, no one never contacted me for a month after I dropped off my jeep, and when I finally contacted them they said they had left me a voice message but I never got an contacted me for a month after I dropped off my jeep, and when I finally contacted them they said they had left me a voice message but I never got any kind of message. Very disappointed in service. More

I've been taking my Jeep here for a few years, and I'm grateful that I found this place. The customer service is outstanding, and it all starts with Bre. She is amazing! She keeps in contact with me, info grateful that I found this place. The customer service is outstanding, and it all starts with Bre. She is amazing! She keeps in contact with me, informing me of recalls on my Jeep that come up. She keeps me updated on the status of my Jeep when I have it there. Always explains in great detail the work that's being done on my Jeep and why. She helps me keep my Jeep in great shape, and I really appreciate that! Every time I have taken my Jeep in, I'm very satisfied with the work that was done. And extremely satisfied with the customer service, especially from Bre! There's no doubt that I will happily continue to do business here. More

Gave me a great deal on the vehicle, friendly. no pressure sales. Would recommend to family and friends. Thanks no pressure sales. Would recommend to family and friends. Thanks More

Everyone here is so nice and welcoming! I had a bad experience at a different Jeep dealership so this was the best surprise! I will definitely be coming here for maintenance from now on. I had a bad experience at a different Jeep dealership so this was the best surprise! I will definitely be coming here for maintenance from now on. More

The staff were friendly and respectful. They accommodated my ask to test drive and think about the purchase for a couple days. They were a great group to work with! They accommodated my ask to test drive and think about the purchase for a couple days. They were a great group to work with! More

Ben was the BEST service advisor. I went in for a recall issue and he and the team took the time to fix a check engine light issue while I was there! After being told they would need I went in for a recall issue and he and the team took the time to fix a check engine light issue while I was there! After being told they would need my vehicle for a minimum of 5-7 business days to fix the issue, they were able to fix it the next day in under 3 hours. They will definitely be getting my business from here on out. They put customer first. That's how you gain loyalty. More

scheduled a recall and service appointment. service was done, when they called to tell me the car was ready, they said they didnt have the recall equipment. shouldnt that have been looked at b service was done, when they called to tell me the car was ready, they said they didnt have the recall equipment. shouldnt that have been looked at before this appointment. More

Knowledge, helpful, and reliable service. I always know that I can trust work from AutoNation! I always know that I can trust work from AutoNation! More

I live 4. 5 hours away in rural Colorado. I spent a lot of time looking across the state to find the perfect Jeep for me. I found it at AutoNation Chrysler Jeep 5 hours away in rural Colorado. I spent a lot of time looking across the state to find the perfect Jeep for me. I found it at AutoNation Chrysler Jeep Broadway. I worked with the sales team for several days ahead of making the commute to the dealer to pick up the car. I emailed the sales lead and his manager emphasizing the need to have everything in order so that I could sign and drive off with the car (I was returning my leased Tesla the same morning and returning to my home in Creede). I called and spoke with the sale lead the morning of pickup and confirmed when I would be there, and that I needed an extra key made (the car only came with one). When I showed up at the dealer, the finance team had no idea who I was, they had completed none of the paperwork required for the purchase, and they made me redo multiple documents that I had already done the week prior with the sales team, they were missing a letter from my bank that no one told me they needed, the car wasn’t ready, it had half a tank of gas, a locked gas cap that had to be removed by their service team, the extra key (that they made me pay $300 for) wasn’t ready, and I had to wait over an hour and a half to sit down and sign the paperwork. Meanwhile, my 7-year-old son and I had to sit in the dealership, skip lunch while we waited, rush through the paperwork, and run out the door to get back home on time. The car is great and I’m enjoying it, the buying experience was completely disorganized and amateurish. More