AutoNation Chrysler Jeep Broadway

I feel bad for rating AutoNation at a 2. However, I had to book my vehicle for service almost 6 weeks prior to getting service. Even trying to get an oil changed schedule took almost 2 we However, I had to book my vehicle for service almost 6 weeks prior to getting service. Even trying to get an oil changed schedule took almost 2 weeks. I had to take my vehicle back once the part is delivered to the AutoNation. I wish it would not take so long to get into the dealer for service. More

They have improved since my last experience. The wait was an hour longer than they said but the people were friendlierthis time. The wait was an hour longer than they said but the people were friendlierthis time. More

I have consistently received poor service at this location. No one greets you or tells you to hold on when you walk in. After waiting 15 mins, one of the reps called me over. She was helpful through location. No one greets you or tells you to hold on when you walk in. After waiting 15 mins, one of the reps called me over. She was helpful through the process, which was a first. When I was checking out, I had been charged a random $64 “punch-in / time clock” on my bill that the rep. could not figure out what it was. Found out 2 weeks later that they also hadn’t topped off my windshield wiper fluid. Better experience than any other time, but still needs improvement. More

They squeezed me in on short notice for oil and filter change and had me out of there in less than an hour. Also sent me a video of everything they did and what the inspected. Great service! change and had me out of there in less than an hour. Also sent me a video of everything they did and what the inspected. Great service! More

The team went above and beyond my expectations! Very fast and efficient. Thank you team for all you do! Very fast and efficient. Thank you team for all you do! More

Nice people, reasonable wait time, finished correctly the first time. Quicker completion time is the only thing I’d like improved. first time. Quicker completion time is the only thing I’d like improved. More

I was late for my appointment. Had it marked incorrectly on my calendar. I was the last appointment for the day, but the service agent (a nice young woman) took extra effort to se Had it marked incorrectly on my calendar. I was the last appointment for the day, but the service agent (a nice young woman) took extra effort to see if a technician was still available. They stayed late to perform the service. Afterwards the young lady commented on how well maintained the Jeep was and chatted for a few minutes, talking about how well I care for the car. She was very friendly and accommodating. I appreciate their extra effort and friendliness that day. Service was performed exactly as I expected. Very professional and courteous. More

Bree went out of her way to make sure put vehicle was safe and that we were taken care of. safe and that we were taken care of. More

My service advisor was on top of my concerns addressed everything and communicated with my on a daily until my car was done being serviced hands down for the service this dealership never disappoints even everything and communicated with my on a daily until my car was done being serviced hands down for the service this dealership never disappoints even though I live far I always bring it here More

Making the appointment was easy, once there they immediately took care of me and in less than 45 minutes the service was complete. Thank you for a professional, friendly service immediately took care of me and in less than 45 minutes the service was complete. Thank you for a professional, friendly service More