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AutoNation Chrysler Jeep Broadway

Littleton, CO

4.5
817 Reviews

5445 S Broadway

Littleton, CO

80121

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Showing 817 reviews

January 23, 2023

I am thankful for my service adviser's willingness to accommodate my vehicle when I mistakenly went to the wrong location for service. Appreciate you! More

by Wandachapman.wc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Humphrey
Jan 26, 2023 -

AutoNation Chrysler Jeep Broadway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep Broadway. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 19, 2023

The folks here were low key, courteous and thoughtful. They made efforts to connect, not just see a car More

by Pj1meyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron mulhern, jordan ? (Financing)
Jan 23, 2023 -

AutoNation Chrysler Jeep Broadway responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value . we hope you'll consider us again in the future!

January 19, 2023

Everyone was very nice and fast great to work with love going there happy jeep More

by Gallegos37.sg
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 23, 2023 -

AutoNation Chrysler Jeep Broadway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 18, 2023

Unfortunately, my Grand Cherokee has had electrical problems since I bought it new from this dealer. 4 visits, 4 batteries, 2 battery sensors later and they still can't find the root cause of the prob More

by CHRISLOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Jan 20, 2023 -

AutoNation Chrysler Jeep Broadway responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at AutoNation Chrysler Jeep Broadway, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (303) 578-6103 to discuss ways we can better serve you in the future.

Jan 20, 2023 -

CHRISLOFF responded

I called that number and it’s just the general main number. I left a voice mail with Travis buzzbe not sure if this is the right person or not.

Jan 23, 2023 -

CHRISLOFF responded

No response from dealership, since I last soke with the service advisor last Tuesday. If you really care about service, please call me. I need help and the service department seems lost at how to diagnose the root cause of this ongoing problem that cursed the vehicle since I bought it new. 15 years with my 4runner and it never spent a night at the dealership and never needed anything but maintenance. This Grand Cherokee has been nothing but a disappointment since the day I decided to buy it. (Buying it ...after sitting at the dealership for 3 hours on a Saturday afternoon with my checkbook, we finally had to leave and comeback Monday when it was more convenience for the finance department. And then it still took 2 hours more.)

Jan 25, 2023 -

CHRISLOFF responded

Im bringing it back in next Monday morning. Service advisor Breanna. Any way to get Jeep to help. This is 6 times and its never worked right since day one. How can we escalate this to get the right resources?

January 17, 2023

Only dealership I will take my jeep too. Friendly fast service. Upfront on all repairs More

by Djtoxicsoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre stratosphere
Jan 19, 2023 -

AutoNation Chrysler Jeep Broadway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 16, 2023

They were prompt and work was done as expected. They kept me updated along the way. More

by mbentfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name.
Jan 19, 2023 -

AutoNation Chrysler Jeep Broadway responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 15, 2023

I recently purchased a 2117 Grand Cherokee trading in a 2012 WRX STI . I had previously checked with Kelly Blue Book which gave my information to this dealership.Of course you immediately deducted $2000 fr More

by csmax4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Loomis
Jan 20, 2023 -

AutoNation Chrysler Jeep Broadway responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Jeep Broadway. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6103 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

January 15, 2023

Breanne and the service team are always kind, professional and friendly. Love doing business with this team of people. More

by Amy Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Seaton - the best
Jan 19, 2023 -

AutoNation Chrysler Jeep Broadway responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 13, 2023

Jeremiah did a great job communicating with me through the whole process. Very happy with his customer service. More

by Tnoverbay
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Jan 16, 2023 -

AutoNation Chrysler Jeep Broadway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2023

Had a service appointment for some recalls and oil change. They offered to shuttle me back home which was nice. Only issue was some residual oil spilled on my garage floor when I got home. Didn’t appe More

by WranglerRick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forget
Jan 17, 2023 -

AutoNation Chrysler Jeep Broadway responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (303) 578-6103 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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