AutoNation Chrysler Jeep Broadway

Poor customer service , Worst place to buy car my biggest mistake no recommend at all . mistake no recommend at all . More

Waiting area was comfortable. Work was done on time as promised, and work was clean and well done. Work was done on time as promised, and work was clean and well done. More

Chris H is our service rep for all of our Jeeps and simply outstanding! He is very thorough, helpful and professional. Chris takes the time to explain what needs to be done, what is being done as well simply outstanding! He is very thorough, helpful and professional. Chris takes the time to explain what needs to be done, what is being done as well as expectations. He also takes the time to listen. Buying a vehicle can be quite a process. To have a true partnership with your service rep is even more of a process and so important. That level of trust is priceless. Chris H is that for us. We appreciate his excellent customer service and highly recommend him! More

The salesman was great. He worked hard to get me what I asked for but the maintenance department was not. I was told I would get a part replaced as apart of the purchase and He worked hard to get me what I asked for but the maintenance department was not. I was told I would get a part replaced as apart of the purchase and it took multiple times of checking in on the process and it took almost 4 months after the purchase to even ordered. This piece was a minor piece and it took less than 30 minutes to install. More

Definitely low balled us on our trade in, but the finance guy that helped us got us a much lower interest/payment so definitely grateful for that guy that helped us got us a much lower interest/payment so definitely grateful for that More

They were ready for my service appointment when I arrived. They estimated about an hour for the service to be completed. It was done in under 40 minutes. The staff was courteous and professional. arrived. They estimated about an hour for the service to be completed. It was done in under 40 minutes. The staff was courteous and professional. While I was waiting, I went to the Parts Desk to ask about a ski rack. While they did not have a part to offer, the gent at the desk spent quite a bit of time helping me identify a shop that could help me. More

Friendly and honest staff compared to other Autonation. Hope they continue to do this. I was there for a oil leak and they explained the timelines to diagnose. Once diagonsis were complete, I got all the i Hope they continue to do this. I was there for a oil leak and they explained the timelines to diagnose. Once diagonsis were complete, I got all the information to make the decision for the next steps. More

Attentive and supportive! The service all around was great. Smiles and communication was delivered! Thank you. Fast service The service all around was great. Smiles and communication was delivered! Thank you. Fast service More

They completed the requested service in a minimal length of time which we, asked the service to do. of time which we, asked the service to do. More

Service always takes longer than originally expected. (1- 1/2 weeks v.s. "a couple of days". However, this was because the technician found two problems with previous work done at this dealership. (du (1- 1/2 weeks v.s. "a couple of days". However, this was because the technician found two problems with previous work done at this dealership. (due to faulty Jeep parts which, thankfully, were under warranty) Bree is great, as usual. She tries to keep me posted as to when I might get my Jeep completed. More