AutoNation Chrysler Jeep Broadway

Waited over two weeks for an oil change appointment and tire rotation. They could not find the jack and forgot to reset the oil alarm so they asked me to go back. I watched a YouTube and did it myself. tire rotation. They could not find the jack and forgot to reset the oil alarm so they asked me to go back. I watched a YouTube and did it myself. More

Good service in person just don’t try and call for updates. Can’t reach anyone via phone. What about a text or email update on my car? Other dealerships do this and more (video) and it’s great. I spen updates. Can’t reach anyone via phone. What about a text or email update on my car? Other dealerships do this and more (video) and it’s great. I spent $2300 on regular maintenance so maybe some of that profit margin can go towards technology upgrades? More

Lots of communication. Excellent service. Accomodating and attentive staff. Able to troubleshoot problems quickly. Friendly staff. Excellent service. Accomodating and attentive staff. Able to troubleshoot problems quickly. Friendly staff. More

2014 JK Rubicon in for service, and it was great! Timely, in and out within an hour(ish), after scheduling the appt. online. Service advisor was awesome. Timely, in and out within an hour(ish), after scheduling the appt. online. Service advisor was awesome. More

Service always excellent and no upselling. On the two leased Cherokees over the last 7 years i felt like the deals were fair. On the two leased Cherokees over the last 7 years i felt like the deals were fair. More

We found out that we scheduled our service appointment at the incorrect AutoNation location and were late arriving at the location we should have been at. AutoNation Broadway did not turn us away and honored the incorrect AutoNation location and were late arriving at the location we should have been at. AutoNation Broadway did not turn us away and honored our service appointment and got us taken care of! More

Great Dealership. Fast and thorough and They actually answer the phone! I like their new waiting lobby too! Fast and thorough and They actually answer the phone! I like their new waiting lobby too! More

Max was great about finding just the Jeep Grand Cherokee 4ex Overland that we were looking for and getting it there in 24 hours! 4ex Overland that we were looking for and getting it there in 24 hours! More

Great customer service and friendly staff. So helpful and knowledgeable. My daughter was in car accident in July the person who hit her caused car to be totaled out. His insurance company p So helpful and knowledgeable. My daughter was in car accident in July the person who hit her caused car to be totaled out. His insurance company paid for part of the loan and we are still working with gap to pay the remaining balance. Jason was awesome in helping us out with what our options were. Ending up doing a 3 year lease with option to buy at the end of it. Manager took care of some issues with body work on the car. Card was brand new and she made things right. In future I will go back to them for a car. So pleased with all of the staff at this location! More

our experience with this dealership was impressive. Everyone we worked with worked with was very pleasant, explained everything clearly and answered every question we had. There is some hail damage to Everyone we worked with worked with was very pleasant, explained everything clearly and answered every question we had. There is some hail damage to the vehicle we purchased and we're working with our salesperson, Jason to get the vehicle repaired. Jason has been in contact with us to keep us updated on scheduling. Everyone we met has bent over backwards to help in with whatever we needed. Bobby in finance was is a great guy to work with. I would recommend both gentlemen to friends if they were looking to purchase a car. More