AutoNation Chrysler Jeep Broadway

Great customer service and friendly staff. So helpful and knowledgeable. My daughter was in car accident in July the person who hit her caused car to be totaled out. His insurance company p So helpful and knowledgeable. My daughter was in car accident in July the person who hit her caused car to be totaled out. His insurance company paid for part of the loan and we are still working with gap to pay the remaining balance. Jason was awesome in helping us out with what our options were. Ending up doing a 3 year lease with option to buy at the end of it. Manager took care of some issues with body work on the car. Card was brand new and she made things right. In future I will go back to them for a car. So pleased with all of the staff at this location! More

our experience with this dealership was impressive. Everyone we worked with worked with was very pleasant, explained everything clearly and answered every question we had. There is some hail damage to Everyone we worked with worked with was very pleasant, explained everything clearly and answered every question we had. There is some hail damage to the vehicle we purchased and we're working with our salesperson, Jason to get the vehicle repaired. Jason has been in contact with us to keep us updated on scheduling. Everyone we met has bent over backwards to help in with whatever we needed. Bobby in finance was is a great guy to work with. I would recommend both gentlemen to friends if they were looking to purchase a car. More

Had a great experience. Danny Madigan the G.M made our process nice and smooth. Couldn't believe he took time to actually come and introduce himself to us. The whole staff w Danny Madigan the G.M made our process nice and smooth. Couldn't believe he took time to actually come and introduce himself to us. The whole staff was great. More

When my battery died, I called the dealership I had purchased the car from, and was told they could not get to it for 4 or 5 days as I did not have an appointment. Then I called AutoNation Chrysler Jee purchased the car from, and was told they could not get to it for 4 or 5 days as I did not have an appointment. Then I called AutoNation Chrysler Jeep Broadway. The difference was like night and day. I got in and got help under warranty within a few hours. The staff was courteous and very friendly. Thank you to my service writer Jack and all the people who I didn't get to meet who worked on my car. More

On time, fast and friendly service, Gave me a video of my car while doing a multi point inspection. car while doing a multi point inspection. More

Got me in as soon as they could since I didn't have an appointment wish I was thankful for. appointment wish I was thankful for. More

I came in today looking for a new vehicle. Very friendly and helpful David Quintana help with my new purchase quickly and easily Very friendly and helpful David Quintana help with my new purchase quickly and easily More

The service here is appalling! Third visit for the same issue. First was Autonation on Arapahoe. Waited six weeks for an appointment. They took my jeep for three days and “tighten Third visit for the same issue. First was Autonation on Arapahoe. Waited six weeks for an appointment. They took my jeep for three days and “tightened everything up” which did not fix the knocking when I turned. Then tried Broadway. Six more weeks for an appointment. Left my jeep for three days and they heard the problem but could not fix it. I needed my car back. Brought it in for a second time for the same issue. Told it would be 3 days before they looked at it. I refused if they could not provide me a loaner. They scheduled me another appointment a month out with a loaner. In the time it took to get to that appointment I took apart my jeep and I think I fixed the problem myself. When I showed up for my appointment (I also had my last paid oil change scheduled) they could not find record of my appointment. Brianna later told me that my ticket was still open and that she had a loaner for me. I cannot be sure if this is true or not since I did not use the service. Scheduling service should not be this hard. A reputable business would be able to look at your vehicle on the day of the appointment. Why have appointments otherwise? More

Service Department Sucks by the time I hopefully get my 2019 Jeep Cherokee back, I will have been 4wks without it ... and I'm not certain it won't take longer since I'm unable to get a firm diagnosis f my 2019 Jeep Cherokee back, I will have been 4wks without it ... and I'm not certain it won't take longer since I'm unable to get a firm diagnosis from the 'assistant service manager'... I hit a curb on 7/24 and the left front tire was flattened, the car was undriveable, so I had it towed to AutonationJeepBroadway ... because that's where we bought the car etc... it took five days for them to even put it on a rack to begin to diagnosis how much the damage and estimate needed repairs ... but wait, that was just the first round in this circus ... because even though I told them to go ahead and repair it ... they wanted to involve my insurance company... and so for several weeks now it has been this vicious cycle: - remove a few damaged parts, take pix and send pix to insurance company - then wait for the replacement parts to arrive and blame the 'supply chain' for the delay - then take off more damaged parts, take more pix, send those to insurance and order more replacement parts - rinse and repeat several times the kicker is, even now, almost 4wks later they still tell me they need to put it on the rack and decide what further parts may need to be ordered ... and this has been going on for weeks ... over may years, i have bought both new & used cars from the other folks who have operated out of this Broadway location ... but now as I read Yelp reviews of shoddy service ... i only wish i had seen these before ... stay tuned, for more in this sad, sad, saga ... More

The whole team went above and beyond with my expectations for my vehicle. I would highly recommend this dealership for my vehicle. I would highly recommend this dealership More