AutoNation Chrysler Jeep Arapahoe - Service Center

Shaun was great! He kept me updates with the timing of the repair and what was needed. He deliver excellent and professional customer care and my jeep is running grea He kept me updates with the timing of the repair and what was needed. He deliver excellent and professional customer care and my jeep is running great! More

The oil cap wasn’t reinstalled after they changed my oil. I drove it until it started smoking, and it had to be towed back to the dealership. The oil was topped off and the engine was detailed, but no inspec I drove it until it started smoking, and it had to be towed back to the dealership. The oil was topped off and the engine was detailed, but no inspection or testing was completed. The dealership is refusing to admit fault, and the current paperwork on file doesn’t protect me at all. I won’t be back. Not for sales and definitely not for service. More

Poor communication. Very over priced for the work performed. Poor customer service. Had to return the car because work not performed correctly and the problem was not Very over priced for the work performed. Poor customer service. Had to return the car because work not performed correctly and the problem was not corrected. Extreme inconvenience for having to return vehicle for failed repairs and trying to still get to work. Never offered a rental car or a ride home after being told to brin g car back second time. More

Going to work the button broke to roll up my driver's side window. I called AutoNation on Arapahoe and was told they'd do their best to get me in sooner than mid-October as they were fully booked. No one side window. I called AutoNation on Arapahoe and was told they'd do their best to get me in sooner than mid-October as they were fully booked. No one called, I called again mid-day, left a vmail, no one called. After work, I headed over to the service department and I called again to let them know I needed to resolve this ASAP. Luckily Ronnie Alberty answered, he said although they were very busy, I could stop at the service department and he'd take a look. Long story short. he fixed my issue and I am forever grateful to him for his kindness and generosity! Ronnie treated me like a person rather than a number. If you stop by AutoNation on Arapahoe Road, please say hi to my hero! More

Great service team. Had my vehicle ready when they said it would be. I will go back Had my vehicle ready when they said it would be. I will go back More

My service was nice and professional. They were very courteous about not trying to push for more then what I came in for. The wait time was not that very long either. Thank you. They were very courteous about not trying to push for more then what I came in for. The wait time was not that very long either. Thank you. More

Thorough explanations upfront regarding service timing, expectations, and cost. Good communication throughout the process regarding additional services needed and cost. Dealer contacted my extended warra expectations, and cost. Good communication throughout the process regarding additional services needed and cost. Dealer contacted my extended warranty provider and provided me with a list of items covered by warranty and items that were my responsibility. More

Car service is expensive these days. We were pleased with the way Ronnie worked with us to make sure that the important work we needed got done and didn’t break the bank. Thanks Ronni We were pleased with the way Ronnie worked with us to make sure that the important work we needed got done and didn’t break the bank. Thanks Ronnie. More

Ronnie was so helpful, courteous, explained what was going on with my vehicle and the service was fast going on with my vehicle and the service was fast More