AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
527 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
Great service! Unfortunate to have to have a start/stop auxiliary battery replaced but they did it quickly and kept me informed throughout. Hilario was a great serv Unfortunate to have to have a start/stop auxiliary battery replaced but they did it quickly and kept me informed throughout. Hilario was a great service advisor. Will continue to visit this dealership. More
Henry, Service Advisor, is EXCELLENT! This service visit took over 2 months to complete. Jeep parts were held up because of the F****** UAW Strike! Henry was on top of what was happeni This service visit took over 2 months to complete. Jeep parts were held up because of the F****** UAW Strike! Henry was on top of what was happening and communicating with me very well. His CUSTOMER SERVICE ON THIS WAS ABOVE AND BEYOND! Because of the STRIKE, next time I'll buy a Mercedes GL. I've owed 15 NEW Jeep since 1988. I have worked with this Dealership for 5 years now. Also AJ, Wes, Rebecca have helped me in the past. Thanks!! More
I had a scheduled appointment with the service department. It took three days for them to start looking at my vehicle and another two and a half days to fix what turned out to be a loose connecti department. It took three days for them to start looking at my vehicle and another two and a half days to fix what turned out to be a loose connection under the passenger seat. I had brought the car in last year four times for the same issue: airbag light was coming on. They initially said they needed to replace the wiring harness under the passenger seat but then replaced the airbag. It seems they should have gone to the wiring harness first. Five days for a loose connection, and they didn’t even wash the car before giving it back (not a big deal, but another example of the dealership's lack of customer service). More
Jeep started overheating. Brought in to service and Ronnie was able to work magic and get us in. He was very knowledgeable and extremely helpful. He went over our options, pro Brought in to service and Ronnie was able to work magic and get us in. He was very knowledgeable and extremely helpful. He went over our options, provided detailed diagnosis data and understood our urgency to get the work done. He was honest and fair with us about the work that was needed. He went out of his way to make sure we got our car back quickly. Arapahoe Jeep has the best service we have ever received and we will be customers for life, thanks to Ronnie and his hard work and customer centric approach! More
Not happy with the service done by them. Everytime they do a service, I have to visit second time because they forget to fix things. Sometimes they will even forget where your car is. Everytime they do a service, I have to visit second time because they forget to fix things. Sometimes they will even forget where your car is. More
Jacleen at the service desk was amazing. She got us right on the schedule, helped us save money and gave timely and important updates about what was going on with our car. We are new to CO a She got us right on the schedule, helped us save money and gave timely and important updates about what was going on with our car. We are new to CO and have just found the right dealer to take care of our car. More