AutoNation Chrysler Jeep Arapahoe - Service Center

I had a scheduled appointment with the service department. It took three days for them to start looking at my vehicle and another two and a half days to fix what turned out to be a loose connecti department. It took three days for them to start looking at my vehicle and another two and a half days to fix what turned out to be a loose connection under the passenger seat. I had brought the car in last year four times for the same issue: airbag light was coming on. They initially said they needed to replace the wiring harness under the passenger seat but then replaced the airbag. It seems they should have gone to the wiring harness first. Five days for a loose connection, and they didn’t even wash the car before giving it back (not a big deal, but another example of the dealership's lack of customer service). More

Easy in, easy out and the best part was there were no surprises. Plus a nice surprise, they even washed it... surprises. Plus a nice surprise, they even washed it... More

Jeep started overheating. Brought in to service and Ronnie was able to work magic and get us in. He was very knowledgeable and extremely helpful. He went over our options, pro Brought in to service and Ronnie was able to work magic and get us in. He was very knowledgeable and extremely helpful. He went over our options, provided detailed diagnosis data and understood our urgency to get the work done. He was honest and fair with us about the work that was needed. He went out of his way to make sure we got our car back quickly. Arapahoe Jeep has the best service we have ever received and we will be customers for life, thanks to Ronnie and his hard work and customer centric approach! More

Not happy with the service done by them. Everytime they do a service, I have to visit second time because they forget to fix things. Sometimes they will even forget where your car is. Everytime they do a service, I have to visit second time because they forget to fix things. Sometimes they will even forget where your car is. More

Service went well. My service advisor was great and she was very informative and gave me options on services. My service advisor was great and she was very informative and gave me options on services. More

I really appreciated the service department fitting me in to fix a problem before my warranty went out that same week. to fix a problem before my warranty went out that same week. More

Jacleen at the service desk was amazing. She got us right on the schedule, helped us save money and gave timely and important updates about what was going on with our car. We are new to CO a She got us right on the schedule, helped us save money and gave timely and important updates about what was going on with our car. We are new to CO and have just found the right dealer to take care of our car. More

Sean was professional and a great help in finding the issue with my keep wrangler 4xe issue with my keep wrangler 4xe More

My appointment was at a different location (my accident) and they still fit me in! and they still fit me in! More

Awesome customer service! AJ WENT BEYOND my expectations and met every last one of them, it I were Autonation I would make him the CEO. AJ WENT BEYOND my expectations and met every last one of them, it I were Autonation I would make him the CEO. More