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AutoNation Chrysler Jeep Arapahoe - Service Center

Englewood, CO

4.2
524 Reviews

524 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center

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December 05, 2023

They always do great work, friendly, professional and get me in and outta the service department quickly More

by thowell93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change, engine flush and tire alignment
Dec 08, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2023

This location seems to be a efficient, well educated and organized, quick and efficient as well as friendly. More

by NinP15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yanin Prasertsin
Dec 07, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you so much for your positive comments about AutoNation Chrysler Jeep Arapahoe! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2023

They did not fill the washer fluid and said brakes were fine when they aren’t More

by mmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know offhand
Dec 04, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 900-0794 -- we hope to hear from you soon.

December 02, 2023

Has an issue with quality of service due to inexperienced service staff. My concerns were escalated to Service Manager, who immediately and satisfactorily resolved my issue. Immediately after he made good on More

by NG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 05, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 29, 2023

The Service Advisor Hilario and the GM of the branch were very helpful with this recall. I was without a vehicle for quite awhile... But the GM assisted with a loaner which was a huge help. My vehicle was do More

by Ryan.ivis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilario
Dec 01, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 24, 2023

Very Grimmie and unprofessional. .I called Tom Martino on this dealership. Times up jeep! D More

by dezstrome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never the same
Nov 24, 2023 -

dezstrome responded

I will be bringing my jeep back!!! I had Tom Martino's guy check it out and your "what we did, doesn't have anything to do with your issues" won't fly this time! See you next week....

Nov 25, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, we are disappointed to learn of your experience here at AutoNation Chrysler Jeep Arapahoe, but will take this opportunity to improve. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 900-0794. We hope to hear from you.

Nov 25, 2023 -

dezstrome responded

Sure, you'll have every opportunity to "make it up to me "when I bring the jeep back in next week. You failed ON EVERY LEVEL...... It's pretty sad that it took me calling Tom Martino for you all to even consider doing the right thing! See you next week.

November 23, 2023

Yanin was great and kept me up to date on the progress of my Jeep. Great customer service all around! More

by thayley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yanin
Nov 25, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2023

I took my car in to have the oil changed and tires rotated. Friendly service and the GM is exceptional. More

by Chancerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names.
Nov 23, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

Great service! Unfortunate to have to have a start/stop auxiliary battery replaced but they did it quickly and kept me informed throughout. Hilario was a great serv More

by J.Syfert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilario
Nov 21, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

November 15, 2023

Henry, Service Advisor, is EXCELLENT! This service visit took over 2 months to complete. Jeep parts were held up because of the F****** UAW Strike! Henry was on top of what was happeni More

by cfes2319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry and AJ this trip. Wes and Rebecca in the past.
Nov 18, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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