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AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
527 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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527 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
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December 10, 2023
Quick service. Knowledgeable advisors. Had a question for the Service manager while he was walking to his office and he stopped in his tracks to sit down with me Knowledgeable advisors. Had a question for the Service manager while he was walking to his office and he stopped in his tracks to sit down with me for a few minutes to listen to the issue I was having with my vehicle. Much appreciated! More
by aceweber19
Employees Worked With
Yanin Prasertsin
December 06, 2023
The service here was outstanding. Halerio was great and ver informative too. The work done on my vehicle was awesome. My truck is running so well too. They care for their customers an Halerio was great and ver informative too. The work done on my vehicle was awesome. My truck is running so well too. They care for their customers and it shows More
by Nightshift187
Employees Worked With
Hilario and Justin
December 06, 2023
What an awesome experience, brought my truck in same day major job completed. I messed up and forgot the hood latch keys so I bet it would’ve even been completed sooner. Mechanic that worked on my truck had major job completed. I messed up and forgot the hood latch keys so I bet it would’ve even been completed sooner. Mechanic that worked on my truck had to be stellar also, diesel high pressure fuel pump is not something that can be just thrown in, dealing with pressures above 25k is no joke, these folks know what they’re doing and do it right. From senior management of this dealership to absence of dirt on the floor I am very thankful for such an awesome team to step up, do the job, get it done, and do it right with no xx. Didn’t try to sell me on anything after the service. My preconception of the dealership experience is changed because of this shop. Team, my professional advice for your shop from a manager at a repair shop, do not change a thing, Teamwork is key, keep it up. Managers keep the team engaged and keep challenging them. You’re doing it right. More
by Qman
Employees Worked With
Ronnie,
December 02, 2023
Has an issue with quality of service due to inexperienced service staff. My concerns were escalated to Service Manager, who immediately and satisfactorily resolved my issue. Immediately after he made good on service staff. My concerns were escalated to Service Manager, who immediately and satisfactorily resolved my issue. Immediately after he made good on his word, I booked my next service with this shop without hesitation. More
by NG
Employees Worked With
Justin
November 29, 2023
The Service Advisor Hilario and the GM of the branch were very helpful with this recall. I was without a vehicle for quite awhile... But the GM assisted with a loaner which was a huge help. My vehicle was do very helpful with this recall. I was without a vehicle for quite awhile... But the GM assisted with a loaner which was a huge help. My vehicle was down for about 7 weeks awaiting parts which really sucked... But that had nothing to do with the dealer... if i wouldn't have had this dealer it could have been several more months. More
by Ryan.ivis
Employees Worked With
Hilario
