AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
524 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
Has an issue with quality of service due to inexperienced service staff. My concerns were escalated to Service Manager, who immediately and satisfactorily resolved my issue. Immediately after he made good on service staff. My concerns were escalated to Service Manager, who immediately and satisfactorily resolved my issue. Immediately after he made good on his word, I booked my next service with this shop without hesitation. More
The Service Advisor Hilario and the GM of the branch were very helpful with this recall. I was without a vehicle for quite awhile... But the GM assisted with a loaner which was a huge help. My vehicle was do very helpful with this recall. I was without a vehicle for quite awhile... But the GM assisted with a loaner which was a huge help. My vehicle was down for about 7 weeks awaiting parts which really sucked... But that had nothing to do with the dealer... if i wouldn't have had this dealer it could have been several more months. More
Great service! Unfortunate to have to have a start/stop auxiliary battery replaced but they did it quickly and kept me informed throughout. Hilario was a great serv Unfortunate to have to have a start/stop auxiliary battery replaced but they did it quickly and kept me informed throughout. Hilario was a great service advisor. Will continue to visit this dealership. More
Henry, Service Advisor, is EXCELLENT! This service visit took over 2 months to complete. Jeep parts were held up because of the F****** UAW Strike! Henry was on top of what was happeni This service visit took over 2 months to complete. Jeep parts were held up because of the F****** UAW Strike! Henry was on top of what was happening and communicating with me very well. His CUSTOMER SERVICE ON THIS WAS ABOVE AND BEYOND! Because of the STRIKE, next time I'll buy a Mercedes GL. I've owed 15 NEW Jeep since 1988. I have worked with this Dealership for 5 years now. Also AJ, Wes, Rebecca have helped me in the past. Thanks!! More