AutoNation Chrysler Jeep Arapahoe - Service Center

The guys were nice but not didn’t let me know when my car was ready, which cost me considerable time and money planning to get to/from work. On top of that my Jeep came back with the A/C not working (it work was ready, which cost me considerable time and money planning to get to/from work. On top of that my Jeep came back with the A/C not working (it worked before I took it in and they weren’t supposed to do anything to the A/C. More

Staff was informative and friendly. Explained what was being done and approximately how long it would take to complete. My only suggestion would be that they be more proactive with status of vehicle and r being done and approximately how long it would take to complete. My only suggestion would be that they be more proactive with status of vehicle and reach out to update me when details might change or need to be adjusted. More

Jeep Arapahoe Dealership for service and Travis was the Jeep Arapahoe Dealership for service and Travis was the best - professional, helpful and explained everything to me so I understood! Experience was Jeep Arapahoe Dealership for service and Travis was the best - professional, helpful and explained everything to me so I understood! Experience was excellent- Thank you More

Communication from the service area was terrible! I dropped off the Pacifica at 7:30 am on Wednesday morning and was told I would receive a call from the service representative later that day. At 4:30 dropped off the Pacifica at 7:30 am on Wednesday morning and was told I would receive a call from the service representative later that day. At 4:30 pm had not been contacted- tried to contact the service department- next to impossible. Finally connected and was told they couldn’t figure out the problem but that Simeon would call Thursday with more information. Of course the service representative did NOT call and the ridicules phone system had to be navigated again - it is extremely frustrating. The problem (auto on/ off) was fixed - I suspect the lack of service & responsiveness is tied to the fact the work was covered by warranty. The Pacifica sat there for 2 full work days - no communication initiated from the service representative Terrible customer service! More

I dealt with Matt and had a surprisingly great experience. Great service and pleasant surprise! Dealerships usually make me think I'm going to pay too much and leave unhappy. Not this time - thank experience. Great service and pleasant surprise! Dealerships usually make me think I'm going to pay too much and leave unhappy. Not this time - thank you. More

The dealership is on Arapaho road near Denver Colorado. I do not want to write anything do not want to write anything More

Very professional and understood precisely what I wanted done.Nine won't do done.Nine won't do More

I was treated in a timely professional way. The work was done in the projected time. The waiting area was comfortable and clean. I can recommend AutoNation Chrysler. done in the projected time. The waiting area was comfortable and clean. I can recommend AutoNation Chrysler. More

Love Jeep and AutoNation Chrysler Jeep Arapahoe does a good job selling and servicing our Jeeps! good job selling and servicing our Jeeps! More

Excellent Customer Service … Adam and the team in Service were Remarkable… he worked our vehicle in due to an emergency situation and communicated with me through the process👍 were Remarkable… he worked our vehicle in due to an emergency situation and communicated with me through the process👍 More