AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
525 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
Jeep Arapahoe Dealership for service and Travis was the Jeep Arapahoe Dealership for service and Travis was the best - professional, helpful and explained everything to me so I understood! Experience was Jeep Arapahoe Dealership for service and Travis was the best - professional, helpful and explained everything to me so I understood! Experience was excellent- Thank you More
Communication from the service area was terrible! I dropped off the Pacifica at 7:30 am on Wednesday morning and was told I would receive a call from the service representative later that day. At 4:30 dropped off the Pacifica at 7:30 am on Wednesday morning and was told I would receive a call from the service representative later that day. At 4:30 pm had not been contacted- tried to contact the service department- next to impossible. Finally connected and was told they couldn’t figure out the problem but that Simeon would call Thursday with more information. Of course the service representative did NOT call and the ridicules phone system had to be navigated again - it is extremely frustrating. The problem (auto on/ off) was fixed - I suspect the lack of service & responsiveness is tied to the fact the work was covered by warranty. The Pacifica sat there for 2 full work days - no communication initiated from the service representative Terrible customer service! More
I dealt with Matt and had a surprisingly great experience. Great service and pleasant surprise! Dealerships usually make me think I'm going to pay too much and leave unhappy. Not this time - thank experience. Great service and pleasant surprise! Dealerships usually make me think I'm going to pay too much and leave unhappy. Not this time - thank you. More
I was treated in a timely professional way. The work was done in the projected time. The waiting area was comfortable and clean. I can recommend AutoNation Chrysler. done in the projected time. The waiting area was comfortable and clean. I can recommend AutoNation Chrysler. More
Excellent Customer Service … Adam and the team in Service were Remarkable… he worked our vehicle in due to an emergency situation and communicated with me through the process👍 were Remarkable… he worked our vehicle in due to an emergency situation and communicated with me through the process👍 More
Came in to get an oil change- My experience was fantastic! Everyone was very professional and the service was done in a timely manner. Special shout out to Adam Solano for answering all of my quest fantastic! Everyone was very professional and the service was done in a timely manner. Special shout out to Adam Solano for answering all of my questions and making the process fun and easy! More