AutoNation Chrysler Jeep Arapahoe - Service Center

Satisfied with work and that it did not cost us anything to fix. We have had vehicle since March 2021. Travis was very helpful and knowledgeable to fix. We have had vehicle since March 2021. Travis was very helpful and knowledgeable More

Worst car service experience. I’ve been taking my car to this location for service over the past 8 years. Won’t be taking my car back here again. Kept my car over 24 hours for an oil and battery change. Did this location for service over the past 8 years. Won’t be taking my car back here again. Kept my car over 24 hours for an oil and battery change. Didn’t bother to call me the first day for an update. I called multiple times for status with no return call. Wasn’t able to pick my car up until the following day. Windshield wiper fluid wasn’t refilled, oil change indicator wasn’t reset and also found the car battery in my back seat. They had my car over 24 hours and quality of work/service was awful. 18 point inspection is a joke. Checked my air filter on my own to realize I needed a new one. Finally, the service rep quoted me one price over the phone for the battery replacement and tried to over charge me on the receipt when I went to pick up my car. After pointing it out, he seemed annoyed instead of apologetic. More

Adam Solano was helpful and courteous.Adam answered my Adam Solano was helpful and courteous. Adam answered my questions about service requirements for my vehicle and he even determined the reason my vehi Adam Solano was helpful and courteous. Adam answered my questions about service requirements for my vehicle and he even determined the reason my vehicle was lugging at low speeds had to do with computer updates required for the transmission. Will be sure to bring my vehicle in for future service requirements. More

The work was done on time as estimated. The gentkeman that worked my service ticket was great and I have never had a problem with the work or serviceman since I bought my used jeep from here in 2020. that worked my service ticket was great and I have never had a problem with the work or serviceman since I bought my used jeep from here in 2020. More

Got to be honest. Made a reservation 2 weeks prior at 7am. Just to do a check on a noise from front left suspension. At 5pm, still no word. I called and the guy who answered said the tech left no notes 7am. Just to do a check on a noise from front left suspension. At 5pm, still no word. I called and the guy who answered said the tech left no notes and didn't know and the tech went home. Why make a reservation if they aren't gonna do anything. I pressed him, he called his boss, found the jeep at another location. Found out the tech did some things to it, tighten some bolts but didn't know what was up and test drive it to see if fixed. Wanted me to hold over night. What? Make a reservation at 7am, no word, 6pm tell me they are not sure.....Horrible timing, service, communication. I came to pick it up as I needed to drive it. More

It was easy to make an appointment online. I needed an oil change and tire rotation and waited at the dealership. it was done in 90 minutes, Justin went over the inspection in detail. Very satisfied. oil change and tire rotation and waited at the dealership. it was done in 90 minutes, Justin went over the inspection in detail. Very satisfied. More

90 minutes from turn-in to drive-out; inspection, oil change and tire rotation. Friendly service, clean area to work from while waiting, went over what they did and what will be needed at next visit. W change and tire rotation. Friendly service, clean area to work from while waiting, went over what they did and what will be needed at next visit. Wish they were closer to home, but they are the closest Jeep dealer. More

The guys were nice but not didn’t let me know when my car was ready, which cost me considerable time and money planning to get to/from work. On top of that my Jeep came back with the A/C not working (it work was ready, which cost me considerable time and money planning to get to/from work. On top of that my Jeep came back with the A/C not working (it worked before I took it in and they weren’t supposed to do anything to the A/C. More

Staff was informative and friendly. Explained what was being done and approximately how long it would take to complete. My only suggestion would be that they be more proactive with status of vehicle and r being done and approximately how long it would take to complete. My only suggestion would be that they be more proactive with status of vehicle and reach out to update me when details might change or need to be adjusted. More

Jeep Arapahoe Dealership for service and Travis was the Jeep Arapahoe Dealership for service and Travis was the best - professional, helpful and explained everything to me so I understood! Experience was Jeep Arapahoe Dealership for service and Travis was the best - professional, helpful and explained everything to me so I understood! Experience was excellent- Thank you More