AutoNation Chrysler Jeep Arapahoe - Service Center

Service center was busy but fast! Got called and updated about my service in a timely manner. Everything was repaired the same day. Great experience. about my service in a timely manner. Everything was repaired the same day. Great experience. More

The techs were communicative, thorough and professional. The only thing I’d say needs improvement is the extended dealer’s warranty. The work my car needed was not covered under it. Car repairs can be ver The only thing I’d say needs improvement is the extended dealer’s warranty. The work my car needed was not covered under it. Car repairs can be very costly which is exactly why I purchased the extended warranty only to be told what I needed was not covered. Being told what is and isn’t covered at the time of purchase or providing a place to look what kind of coverage the consumer has would be helpful. More

No one has called me back in several days with a status. Horrible service. Third time auto nation doesn’t do what it says on its warranty. With my GMC they told me my tires were just loud and then my wheel Horrible service. Third time auto nation doesn’t do what it says on its warranty. With my GMC they told me my tires were just loud and then my wheel bearings almost came off and caused an accident. Auto Nation service needs some significant help. I almost didn’t buy again through them but was reassured they would stand behind their service. Unfortunately they have not. More

Satisfied with work and that it did not cost us anything to fix. We have had vehicle since March 2021. Travis was very helpful and knowledgeable to fix. We have had vehicle since March 2021. Travis was very helpful and knowledgeable More

Worst car service experience. I’ve been taking my car to this location for service over the past 8 years. Won’t be taking my car back here again. Kept my car over 24 hours for an oil and battery change. Did this location for service over the past 8 years. Won’t be taking my car back here again. Kept my car over 24 hours for an oil and battery change. Didn’t bother to call me the first day for an update. I called multiple times for status with no return call. Wasn’t able to pick my car up until the following day. Windshield wiper fluid wasn’t refilled, oil change indicator wasn’t reset and also found the car battery in my back seat. They had my car over 24 hours and quality of work/service was awful. 18 point inspection is a joke. Checked my air filter on my own to realize I needed a new one. Finally, the service rep quoted me one price over the phone for the battery replacement and tried to over charge me on the receipt when I went to pick up my car. After pointing it out, he seemed annoyed instead of apologetic. More

Adam Solano was helpful and courteous.Adam answered my Adam Solano was helpful and courteous. Adam answered my questions about service requirements for my vehicle and he even determined the reason my vehi Adam Solano was helpful and courteous. Adam answered my questions about service requirements for my vehicle and he even determined the reason my vehicle was lugging at low speeds had to do with computer updates required for the transmission. Will be sure to bring my vehicle in for future service requirements. More

The work was done on time as estimated. The gentkeman that worked my service ticket was great and I have never had a problem with the work or serviceman since I bought my used jeep from here in 2020. that worked my service ticket was great and I have never had a problem with the work or serviceman since I bought my used jeep from here in 2020. More

Got to be honest. Made a reservation 2 weeks prior at 7am. Just to do a check on a noise from front left suspension. At 5pm, still no word. I called and the guy who answered said the tech left no notes 7am. Just to do a check on a noise from front left suspension. At 5pm, still no word. I called and the guy who answered said the tech left no notes and didn't know and the tech went home. Why make a reservation if they aren't gonna do anything. I pressed him, he called his boss, found the jeep at another location. Found out the tech did some things to it, tighten some bolts but didn't know what was up and test drive it to see if fixed. Wanted me to hold over night. What? Make a reservation at 7am, no word, 6pm tell me they are not sure.....Horrible timing, service, communication. I came to pick it up as I needed to drive it. More

It was easy to make an appointment online. I needed an oil change and tire rotation and waited at the dealership. it was done in 90 minutes, Justin went over the inspection in detail. Very satisfied. oil change and tire rotation and waited at the dealership. it was done in 90 minutes, Justin went over the inspection in detail. Very satisfied. More

90 minutes from turn-in to drive-out; inspection, oil change and tire rotation. Friendly service, clean area to work from while waiting, went over what they did and what will be needed at next visit. W change and tire rotation. Friendly service, clean area to work from while waiting, went over what they did and what will be needed at next visit. Wish they were closer to home, but they are the closest Jeep dealer. More