AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
536 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
Great service and communication. Harlow was very helpful. They were able to clip our bumper piece back on rather than ordering a new piece! Harlow was very helpful. They were able to clip our bumper piece back on rather than ordering a new piece! More
I had a complicated insurance claim due to theft and it required a lot attention. Initially, when I brought my vehicle for repairs , the service advisor (Who no longer works here) was horrible. I was trave required a lot attention. Initially, when I brought my vehicle for repairs , the service advisor (Who no longer works here) was horrible. I was traveling for work a lot during that time, and I could not stop by regularly so my vehicle sat there for months. He would not communicate with the insurance adjuster or myself and there was always an excuse. As a result my claim was denied twice. I was ready to pick up my vehicle and take it elsewhere. That’s when Travis Boling, the assistant service manager, learned about my situation. He immediately took action and resolved my claim within days. Travis communicated with me and the insurance company effectively, and regularly. He changed a very negative experience, and even worst review into a positive one. Thanks to Travis, I found a shop that I can trust and return to in the future. More
Everyone was very courteous. I enjoyed working with AJ! He was professional and let me know of the issues concerning my car and never pressured me into having additional work don I enjoyed working with AJ! He was professional and let me know of the issues concerning my car and never pressured me into having additional work done More
Did not fix the issue with my car. Said they did. Called to speak with the service department and they said they would call me back and ASAP, 6 hours later, no phone call!!! Said they did. Called to speak with the service department and they said they would call me back and ASAP, 6 hours later, no phone call!!! More
I took my car in for a service repair and Harlow was incredible. He went above and beyond to make sure the service was done quickly and worked with my insurance to get everything taken care of. If you a incredible. He went above and beyond to make sure the service was done quickly and worked with my insurance to get everything taken care of. If you are looking for a dependable service, I highly recommend! More