AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
524 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
The customer service here was awful! They told me an appt time doesn’t matter and only holds your spot for the day. They didn’t even realize my car was there (even after I called to tell They told me an appt time doesn’t matter and only holds your spot for the day. They didn’t even realize my car was there (even after I called to tell them the keys are in the early drop off box). I called twice for an update and they kept saying your car was being seen, come to find out each person was lying, it was four hours past my appt time and my car still hadn’t been seen and I hadn’t gotten the first update from them. I asked if they could update me so I should know if I’ll have my car back today or tomorrow and still nothing. My husband even called and left a message with the manager and no call back. Overall terrible experience and taking my vehicle elsewhere. More
Brian was very nice, helpful and professional, and got me finished before the time that was estimated. In the past, I have had to wait the whole day or more. Overall, the customer service is great! me finished before the time that was estimated. In the past, I have had to wait the whole day or more. Overall, the customer service is great! More
Travis was great to work with, He got me taken care of quickly and the service team did a great job also my jeep has never driven well but after they looked at it now it drives as expected quickly and the service team did a great job also my jeep has never driven well but after they looked at it now it drives as expected More
Thanks to A.J. Who took care of my bill after issues with not receiving a call back, & having issues finding my vehicle & paperwork. Thank you A.J for making me have a better day! not receiving a call back, & having issues finding my vehicle & paperwork. Thank you A.J for making me have a better day! More
$169.00 for an oil change and tire rotation!! Ridiculous. Also, there was no mention of the existing online coupon to make the cost more reasonable. Also, there was no mention of the existing online coupon to make the cost more reasonable. More