AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
524 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
Service writers and technicians provide honest, courteous and professional customer service. The dealership staff is very accommodating! Thank you! and professional customer service. The dealership staff is very accommodating! Thank you! More
I bought my vehicle in 2014 from this dealership, and I always take my car to be serviced there. I appreciate the courteous service I receive. They always do their best, even though the wait may be long always take my car to be serviced there. I appreciate the courteous service I receive. They always do their best, even though the wait may be long (I realize a lot of companies are short staffed.). Good workâthank you. More
I went in for the first oil change on my JEEP Cherokee. Harlow got me right in and let me know the wait may be a little longer than usual-- I appreciated the heads up. The time ended up being less than h Harlow got me right in and let me know the wait may be a little longer than usual-- I appreciated the heads up. The time ended up being less than he estimated. More
I am a little disappointed with the quality of customer service I received at this dealership. I had a scheduled appointment and I was told immediately that they would probably not even see my jeep til the service I received at this dealership. I had a scheduled appointment and I was told immediately that they would probably not even see my jeep til the following day. I understand staffing shortages so I left my jeep anyways for my scheduled 60K maintenance. I also needed to have a few other things checked out on my jeep. These issues were apparently addressed and I was told that they would possibly not be covered by my extended warranty. My advisor informed me that he would put in the claim and get back to me the following Monday. I did not receive a call back and when I called, I was left on hold multiple times and I asked to speak to a different advisor and was told that the only one who could help me was the original advisor that wasn't calling me back. I ended up calling a different AutoNation and they were able to look up my services and was told that a claim was never put in for my issues under my warranty. I am very disappointed with the service I received from AutoNation Chrysler Jeep Arapahoe. More
Great service and communication. Harlow was very helpful. They were able to clip our bumper piece back on rather than ordering a new piece! Harlow was very helpful. They were able to clip our bumper piece back on rather than ordering a new piece! More