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AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
524 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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524 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
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February 20, 2024
Great communication and customer service. Jacleen, my service adviser was awesome. The techs sent photos of the problem and got the vehicle done quickly. Jacleen, my service adviser was awesome. The techs sent photos of the problem and got the vehicle done quickly. More
by Matthew1004
Employees Worked With
Jacleen
December 11, 2023
Ronnie was very friendly, knowledgeable, responsive, and clear about what was going on with my vehicle. He fixed the issue and had my car back to me promptly, even setting up an “after hours” pick up with a clear about what was going on with my vehicle. He fixed the issue and had my car back to me promptly, even setting up an “after hours” pick up with a dealer-paid-for Lyft so I could get my car after I got off work. And when I got to my car, it was CLEAN. Ronnie let me know about other maintenance items coming up at the 90k mile mark, and helped guide me to what would be most important to take care of soon and what could be spaced out (without ever being pushy). Highly recommend Ronnie and the service team here. I had a great experience and I’ll be going back. More
by dallaskbishop
Employees Worked With
Ronnie
December 10, 2023
Quick service. Knowledgeable advisors. Had a question for the Service manager while he was walking to his office and he stopped in his tracks to sit down with me Knowledgeable advisors. Had a question for the Service manager while he was walking to his office and he stopped in his tracks to sit down with me for a few minutes to listen to the issue I was having with my vehicle. Much appreciated! More
by aceweber19
Employees Worked With
Yanin Prasertsin
December 06, 2023
The service here was outstanding. Halerio was great and ver informative too. The work done on my vehicle was awesome. My truck is running so well too. They care for their customers an Halerio was great and ver informative too. The work done on my vehicle was awesome. My truck is running so well too. They care for their customers and it shows More
by Nightshift187
Employees Worked With
Hilario and Justin
December 06, 2023
What an awesome experience, brought my truck in same day major job completed. I messed up and forgot the hood latch keys so I bet it would’ve even been completed sooner. Mechanic that worked on my truck had major job completed. I messed up and forgot the hood latch keys so I bet it would’ve even been completed sooner. Mechanic that worked on my truck had to be stellar also, diesel high pressure fuel pump is not something that can be just thrown in, dealing with pressures above 25k is no joke, these folks know what they’re doing and do it right. From senior management of this dealership to absence of dirt on the floor I am very thankful for such an awesome team to step up, do the job, get it done, and do it right with no xx. Didn’t try to sell me on anything after the service. My preconception of the dealership experience is changed because of this shop. Team, my professional advice for your shop from a manager at a repair shop, do not change a thing, Teamwork is key, keep it up. Managers keep the team engaged and keep challenging them. You’re doing it right. More
by Qman
Employees Worked With
Ronnie,
