AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
527 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
Discovered the rear axle seal leaking on a Wednesday and made an appointment for the following Monday to have the technician look at it. I finally called after a day and a half only to be told my car wouldn made an appointment for the following Monday to have the technician look at it. I finally called after a day and a half only to be told my car wouldn’t be looked at until the following day. After looking at the vehicle I was told that the part needed to fix it would not be available for 2 months. The leaking rear axle seal is a common problem with this vehicle. While I understand it can be difficult to get parts the frustrating part is being without a car for 3 days after getting an appointment. Although the car is drivable, in this condition it I have had to limit my driving to prevent brake pad contamination. This is extremely disappointing considering the vehicle has less than 2500 miles on it. More
I stop going to the Larry H Miller Jeep dealership in Denver/Aurora due to the lack of customer service and service on my vehicle and I’m glad I made the move. Best dealership service I’ve received in a Denver/Aurora due to the lack of customer service and service on my vehicle and I’m glad I made the move. Best dealership service I’ve received in a while for service. More
Made appt 8am. At 930 asked status. Hadn’t started on car. No communication from service writer. My choices were to wait another 1.5 hours or make another appointme At 930 asked status. Hadn’t started on car. No communication from service writer. My choices were to wait another 1.5 hours or make another appointment. Not sure why I make an appointment because it didn’t seem to matter. The service writer walked past me numerous times while I was in the waiting and said nothing to me. My time is valuable as well and I have a job. I can’t wait 4 hours for a simple oil change. More
My car still has a problem after they had it for 2 weeks, they replaced other parts because they said that was the problem but when I picked it up car still had the same problem. they replaced other parts because they said that was the problem but when I picked it up car still had the same problem. More
The best Chrysler Jeep dealership in the Denver metro area. They get it right on every front sales... service.... parts. I have purchased many many cars from this crew and will continue to purchase cars area. They get it right on every front sales... service.... parts. I have purchased many many cars from this crew and will continue to purchase cars from this crew. Always a great experience highly recommend going to these guys 1st and last! More
Run, don't walk away from this dealership. I took it in to fix a recall and they broke the glove box, left greasy fingerprints everywhere, misdiagnosed a repair, & double charged me for the di I took it in to fix a recall and they broke the glove box, left greasy fingerprints everywhere, misdiagnosed a repair, & double charged me for the diagnoses, didn't fix the key fobs, and held my car for 8 days. I'll never do business with them again. More
Harlow saved the day once again! I pullled up to the service department with no appointment but a big emergency! My rubicon was leaking coolant in a bad way. Harlow recognized the I pullled up to the service department with no appointment but a big emergency! My rubicon was leaking coolant in a bad way. Harlow recognized the issue and got me right in. He didn’t know if it would be done that same day and her is my second emergency, I had all of my doors off and the top, and it was supposed to snow 8 inches the next day!!! Welcome to Colorado in May! Harlow and his team came through and got my Rubicon back to me by the end of the day and saved me from what could have been a frozen drive home! Thank you Harlow and Autonation Team!!! More