AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
524 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
The only reason I still go to Autonation is because I have the prepaid maintenance. Because of the GM and service manager at the AutoNation Chrysler Dodge Jeep RAM Southwest I will never buy from AutoNa have the prepaid maintenance. Because of the GM and service manager at the AutoNation Chrysler Dodge Jeep RAM Southwest I will never buy from AutoNation again and I have to take my vehicle to a different AutoNation as I will never deal with that dealership. The unprofessionalism is astonishing. The GM came to my work because I was not happy with service and the fact that they have different pricing for insurance companies vs customers paying is unethical and when I called them out the GM came to my work to be rude to me. I work at a motorcycle dealership next to them and MY GM was appalled and recommends I file a complaint with the dealer board. 2 people completely ruined an entire company for me. More
The service department is ridiculous and not well trained. They had my vehicle for over two months without fixing the problem. My husband finally brought it home and fixed it within and hour of havin trained. They had my vehicle for over two months without fixing the problem. My husband finally brought it home and fixed it within and hour of having it back. Communication from that department and follow up is awful as well. Warranty work or not just take your vehicle to and independent mechanic shop! More
I think there’s been a huge shift in the service department. A year ago, I dreaded taking my vehicle in but now it’s a great experience. Everyone was helpful, communication was top notch. Very pleas department. A year ago, I dreaded taking my vehicle in but now it’s a great experience. Everyone was helpful, communication was top notch. Very pleased with my most recent visit. More
The staff was friendly and respond all my questions. One thing one missing, Th update for my camera. I definitely will be back to AutoNation. Thank you One thing one missing, Th update for my camera. I definitely will be back to AutoNation. Thank you More
The service advisor who assisted me, Chris, with my car was very polite and helpful. He explained the three options recommended for service on my vehicle for it's 45,000 mile service. He also helped my h was very polite and helpful. He explained the three options recommended for service on my vehicle for it's 45,000 mile service. He also helped my husband resolve 2 error codes still showing on my vehicle after we picked it up. Thank you Chris for all you wonderful assistance. More
I have had my Jeep Rubicon serviced at different dealerships. Autonation Arapahoe was my favorite. Recently warranty service was handled timely and I did not get pressured for more services. I ev dealerships. Autonation Arapahoe was my favorite. Recently warranty service was handled timely and I did not get pressured for more services. I even got a text from the service manager asking about my service. How many customers can say that? More
They forgot to tighten the oil plug. I have a giant mess in my driveway. Went to get it fixed, they said they were going to order stuff to get the oil out of my driveway… haven’t heard f I have a giant mess in my driveway. Went to get it fixed, they said they were going to order stuff to get the oil out of my driveway… haven’t heard from them since. Pretty unprofessional. More