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AutoNation Chrysler Jeep Arapahoe - Service Center

Englewood, CO

4.5
550 Reviews

550 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center

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May 22, 2023

It has been a few months now since I first took my Rubicon to AutoNation Jeep on Arapahoe. My three visits involved a warranty repair and service. I worked with Alex J., and dealing with him has been More

by Marek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Johannesman
May 24, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi Marek, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 18, 2023

Service dept has been awesome! They diagnosed the exact problem rather than putting together a shopping list of possible issues. More

by Gdhvikes79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
May 22, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

Went in for a routine oil change and an inspection for a mechanical issue to be diagnosed. Was told that it would take a day to do. Service center/rep would not return my calls or give me an update. I had t More

by Dylan Snoddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Turner
May 17, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi Dylan, we are deeply disappointed by your experience at AutoNation Chrysler Jeep Arapahoe. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 900-0794 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Jun 07, 2023 -

Dylan Snoddy responded

Dealership corrected all previous issues. Thank you!

May 15, 2023

I took my Jeep in for some warranty work. They completed the work with high quality and honored the warranty. I was pleased with the service. The service agent, Henry, did a fine job. Two More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Khu
May 18, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi Jeff, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (303) 900-0794 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 13, 2023

Service department was horrible. Simple oil change took 4 days. Then it was not done properly and all the oil drained out. More

by VF0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
May 17, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Jeep Arapahoe. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 900-0794. We hope to hear from you.

May 09, 2023

They show me $120 oil change charge $205 a-lot of fees $205 for oil change its to much and it takes 2 hour i am not gonna take to dealership any more worst part was meneger was there and talking whet his More

by hrantuar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hrant
May 12, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 900-0794 -- we hope to hear from you soon.

May 08, 2023

They did a great job servicing our Jeep Gladiator. The vehicle was deceiver when promised. I’d be happy to return. More

by Bluewrx272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Snyder
May 10, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 05, 2023

It was a great experience. They were really helpful!I don’t know if a car wash was included in the oil change before hand but I got my Jeep back and it was awesome. More

by Broncos35521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wish I Knew
May 09, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, we're so happy we were able to help you out! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 04, 2023

The service team is always helpful, polite and responsive to my inquiries. They treat clients with respect and explain things well. More

by kmecostill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get the name
May 09, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2023

In the past I have avoided taking my vehicles back to the dealership, but the AutoNation off of Arapahoe is an exception. I have enjoyed talking to every staff member on every visit and they have always done More

by jfelzien1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, John (I think these are correct)
May 03, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 03, 2023 -

jfelzien1 responded

I don't see myself ever taking my Jeep anywhere else!

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