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AutoNation Chrysler Jeep Arapahoe - Service Center

Englewood, CO

4.2
527 Reviews

527 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center

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April 18, 2023

Experienced personal and professional services. Thank you for the great work . Thank you S.B More

by anahaneh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec
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Apr 27, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 17, 2023

They did a good job. I will bring it back to them for the next oil change. More

by c_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them
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Apr 26, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2023

The service tech, Alex, has a very poor demeanor. He has no customer service. He was very rude to me, so I had my husband talk to him. Alex was also rude to him. Alex needs to take customer service More

by viclavel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
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Apr 21, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hello, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at (303) 900-0794 at your earliest convenience and we will do our best to resolve this with you.

April 13, 2023

This dealership has an outstanding service department! I would definitely buy another Jeep based on the service I receive here. Honest and friendly! More

by 303Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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Apr 26, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2023

This dealership has an outstanding service department! I would definitely buy another Jeep based on the service I receive here. Honest and friendly! More

by 303Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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Apr 26, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2023

Service Department: took my Jeep in here. Estimate was fair. A bit disappointed overall beyond that - despite making an appointment weeks in advance my 1.5 hours of service took two full days More

by kstay412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several
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Apr 26, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Jeep Arapahoe take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 900-0794. We hope to hear from you.

April 11, 2023

Henry was very helpful and provided clear information about my 90k mile service. I had something unexpected come up, and he called to provide me with a clear message, price and course of action which was More

by jeff.dentremont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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Apr 21, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi Jeff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 07, 2023

Very expensive for repairs people are friendly in service department keep up the good work. More

by Mike Sigala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No comment
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Apr 21, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi Mike, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Jeep Arapahoe take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 900-0794 to discuss what we can do to help.

April 06, 2023

This Dealership has taken care of my vehicle since the day I purchased it from them. They have always gone out of there way for me. More

by gardnerscott1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Craft
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Apr 08, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 05, 2023

Went in for my scheduled oil change. The guys in automotive were very helpful, explained everything to me and kept me updated on the progress. I was going to get a tire rotation as wel More

by Barbaratansey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
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