AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
524 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
It was a great experience. They were really helpful!I don’t know if a car wash was included in the oil change before hand but I got my Jeep back and it was awesome. They were really helpful!I don’t know if a car wash was included in the oil change before hand but I got my Jeep back and it was awesome. More
In the past I have avoided taking my vehicles back to the dealership, but the AutoNation off of Arapahoe is an exception. I have enjoyed talking to every staff member on every visit and they have always done dealership, but the AutoNation off of Arapahoe is an exception. I have enjoyed talking to every staff member on every visit and they have always done a wonderful job maintaining my Jeep. More
Recently had my jeep serviced at this dealership. Service department is very friendly and helpful. They were a little slow but it was still great service. Service department is very friendly and helpful. They were a little slow but it was still great service. More
I made an appointment for service and dropped off my van that was having a few minor issues. It took FIVE buseinss days to get an answer and a quote for the work. Not five days to have the work done, 5 days that was having a few minor issues. It took FIVE buseinss days to get an answer and a quote for the work. Not five days to have the work done, 5 days to get an answer. I do not understand why they take service appointments if there is no one to actually look at the vehicle, I was without a vehicle for 5 days and had no idea when I'd get it back. I called multiple times a day and texted multiple times. It took 4 days just to get someone to say "a tech is looking at it today." Then I didn't get an answer that day! The work it needed was mostly a software update. More
The service tech, Alex, has a very poor demeanor. He has no customer service. He was very rude to me, so I had my husband talk to him. Alex was also rude to him. Alex needs to take customer service He has no customer service. He was very rude to me, so I had my husband talk to him. Alex was also rude to him. Alex needs to take customer service classes. The transmission wasn’t working. Jeep put a new one in. Straight out of the box, the new transmission didn’t work. They had it for 3 weeks!! Watch out, I heard transmissions are poor at Jeep. I believe it now!! More