AutoNation Chrysler Jeep Arapahoe - Service Center

Good customer service and workmanship. Christopher was very helpful and kept me informed on the progress of the repair. Christopher was very helpful and kept me informed on the progress of the repair. More

I always get the best attention and service at this dealership. Highly recommend for best customer service. . dealership. Highly recommend for best customer service. . More

Adding a new review after a previous encounter with this location. The Service Team was excellent in correcting all previous issues I had with a former employee. All warranty repairs were completed in a tim location. The Service Team was excellent in correcting all previous issues I had with a former employee. All warranty repairs were completed in a timely manner. Thanks! More

The person I dealt with was Ronnie. He is Outstanding. Answered every question and kept me informed He is Outstanding. Answered every question and kept me informed More

the service dept. was excellent, with prompt and courteous service.Justin made sure I was informed me of was was needed and went above and beyond to make sure all was was excellent, with prompt and courteous service.Justin made sure I was informed me of was was needed and went above and beyond to make sure all was handled in a professional and timely manner!! More

Fast repair times with good pricing. Excellent communication and it was done on time! Will be bringing my Jeep back! Excellent communication and it was done on time! Will be bringing my Jeep back! More

Online appointment was easy. Jeep service was friendly, efficient, on time and advice for upcoming service was provided. Jeep service was friendly, efficient, on time and advice for upcoming service was provided. More

Rex delivered outstanding customer service! He answered all my questions. Overall this experience was superb He answered all my questions. Overall this experience was superb More

Everything went great from making the appointment to arriving and having the problems solved in a timely manner. Thanks for getting my Jeep back to me sooner. arriving and having the problems solved in a timely manner. Thanks for getting my Jeep back to me sooner. More

The customer service is awful. .. When you first arrive, you awkwardly stand there and wait until an employee finds it convenient to assist you. I scheduled an overpriced service pa .. When you first arrive, you awkwardly stand there and wait until an employee finds it convenient to assist you. I scheduled an overpriced service package that took five separate visits over six weeks to get the work completed. I showed up to two of the appointments and was told that I was not on the schedule and to come back. Another appointment, I was told (the day of) that they would need to keep the vehicle overnight, which was never brought to my attention prior. They did not have a courtesy vehicle to use while they fumbled with my vehicle. The invoicing is confusing and complicated. The communication and status updates is unclear and inconvenient. When you try to call the store to get an update on your vehicle, nobody answers. If someone does answer, they're from Florida and know nothing about your vehicle. The experience and process was extremely frustrating and inconvenient. More