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AutoNation Chrysler Jeep Arapahoe - Service Center

Englewood, CO

4.2
527 Reviews

527 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center

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July 12, 2023

The sales and service departments really try to make what you are asking for. Customer satisfaction is their goal and responsibility for everyone. More

by garywalk1954
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 17, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2023

The employees are very nice and thorough. Waiting area nicely appointed and clean. Always informative. More

by LINDLEYDL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 14, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 04, 2023

My service director was awesome! Under promised and over delivered! Cost less than estimated! Communicated well! Best service I have had here in years! More

by derrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 06, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

We are pleased to hear you had such a positive experience with us, Derrell! Drive safe, and we'll see you on the road.

July 03, 2023

Convenient and easy to get service appointment. Only issue was they did not reset odometer after oil change? More

by georgeroberge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam? really not sure
Jul 06, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Great service department. Work was completed on time. They even washed my Jeep! Thanks Alec!! More

by Let’s go camping
Workmanship
Recommend Dealer
Yes
Employees Worked With
Alec
Jul 03, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 27, 2023

Answering phone calls is not at the top do the list but the service of the vehicle was good. More

by minivan mom
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
None
Jul 01, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 900-0794 -- we hope to hear from you soon.

June 22, 2023

My Jeep had a recall and the service was excellent. They also washed and cleaned the vehicle. More

by Blake188
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Jun 26, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 21, 2023

I'm writing to give five-star kudos to Ronnie Alberty at AutoNation Arapahoe. My SRT was smelling of rubber which means a problem with the belts. And I noticed that the heat indicator kept vacillating. My f More

by douglasjackson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ronnie Alberty
Jun 24, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2023

Easy to schedule appt online for oil change & tire rotation. Was assisted fairly quickly when arrived for the appt, told may take @ an hour and a half. was offered bottled water while I was seated in More

by Suzy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service advisor Henry Khu
Jun 24, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi Suzy, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

June 20, 2023

Well after waiting 2 hours for an oil change I went to check only to find they hadn't started because my keys were "missplaced" they made up for it by providing the service for free. I'd also like to add More

by d528087
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I, don't, remember
Jun 23, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 900-0794 to discuss what we can do to help.

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