AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
552 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
“bad gas” scam I recently took my jeep to the dealership as my car misfired still under warranty. After inspection, they told me I had gotten “bad gas” and there has been 3-4 cars that come in a dealership as my car misfired still under warranty. After inspection, they told me I had gotten “bad gas” and there has been 3-4 cars that come in a month with that diagnosis. At first I thought this was sketchy because 1. Reputable car mechanics may see bad gas cases 3-4 a year 2. No reports were filed at the gas station They wanted to charge me $1800 to remove the gas tank, fully clean out the engine, and change the spark plugs. I paid their $150 assessment fee and I decided to take it into a reputable mechanic here in Denver. They tested the gas and it was the exact same quality as the new gas they put in. When I confronted automation, they told me “well, our testing kit is pretty old” Digging into that more, the brand of kit they use for testing gas deposits is from the 1990s when leaded gas was an issue…. After all of this the issue turned out to be the previous owners overfilled the oil, which AutoNation did not test for in their “inspection” More
Everyone at Jeep Autonation was friendly and helpful especially, co Trent the mechanic. He was pleasant and assured me my vehicle would be repaired in a timely manner. Trent kept me informed on the prog especially, co Trent the mechanic. He was pleasant and assured me my vehicle would be repaired in a timely manner. Trent kept me informed on the progress of my Jeep Grand Cherokee. When he discovered the issues he explained what needed to be done and the cost. My Jeep drives great and I would highly recommend this dealership to anyone looking for great service at a reasonable price. More
From the service advisor to all the employees that worked on my jeep were very professional and I very much appreciated much appreciated there checking my brakes without being asked. I on my jeep were very professional and I very much appreciated much appreciated there checking my brakes without being asked. I More
Skyler was an amazing service writer to work with. She was easy to get ahold of and talk to about my vehicle. She explained everything and communicated clearly. She was easy to get ahold of and talk to about my vehicle. She explained everything and communicated clearly. More
As soon as I arrived I was greeted by Thomas who was friendly and helpful. He offered a ride to my home while I waited but I already had a ride (hubby). Jorge was the gentleman that worked on my car and friendly and helpful. He offered a ride to my home while I waited but I already had a ride (hubby). Jorge was the gentleman that worked on my car and he was knowledgeable and friendly as well. Overall, it was the best experience I’ve had at a dealership service center. More
These guys were affable, gregarious and crazy-efficient -> my Jeep was ready just a few hours after having had it towed there… on a Friday afternoon. Jeepers! -> my Jeep was ready just a few hours after having had it towed there… on a Friday afternoon. Jeepers! More
Fast, effective, efficient, and friendly. Would recommend to others. I will continue to come back here. They're honest about what you need, and great at time estimates Would recommend to others. I will continue to come back here. They're honest about what you need, and great at time estimates More