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AutoNation Chrysler Jeep Arapahoe

Englewood, CO

4.2
858 Reviews

9980 E Arapahoe Rd

Englewood, CO

80112

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Showing 858 reviews

December 01, 2023

Excellent place to purchase a vehicle. The staff were friendly and attentive. Professional organization and fast. More

by ctcherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destiny
Dec 05, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 29, 2023

The Service Advisor Hilario and the GM of the branch were very helpful with this recall. I was without a vehicle for quite awhile... But the GM assisted with a loaner which was a huge help. My vehicle was do More

by Ryan.ivis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilario
Dec 01, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 26, 2023

Jacob was great he took really good care of us. Also Ronny in the service department is the best as well. More

by Christi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob and I can’t remember the finance guys name, but he was great also
Nov 28, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi Christi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2023

Very Grimmie and unprofessional. .I called Tom Martino on this dealership. Times up jeep! D More

by dezstrome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never the same
Nov 24, 2023 -

dezstrome responded

I will be bringing my jeep back!!! I had Tom Martino's guy check it out and your "what we did, doesn't have anything to do with your issues" won't fly this time! See you next week....

Nov 25, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, we are disappointed to learn of your experience here at AutoNation Chrysler Jeep Arapahoe, but will take this opportunity to improve. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 900-0794. We hope to hear from you.

Nov 25, 2023 -

dezstrome responded

Sure, you'll have every opportunity to "make it up to me "when I bring the jeep back in next week. You failed ON EVERY LEVEL...... It's pretty sad that it took me calling Tom Martino for you all to even consider doing the right thing! See you next week.

November 23, 2023

Yanin was great and kept me up to date on the progress of my Jeep. Great customer service all around! More

by thayley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yanin
Nov 25, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2023

I took my car in to have the oil changed and tires rotated. Friendly service and the GM is exceptional. More

by Chancerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names.
Nov 23, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

Great service! Unfortunate to have to have a start/stop auxiliary battery replaced but they did it quickly and kept me informed throughout. Hilario was a great serv More

by J.Syfert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilario
Nov 21, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

November 17, 2023

Great service on my Jeep. Great communication and fixed what no one could figure out. More

by Dschreiner2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ
Nov 21, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

Henry, Service Advisor, is EXCELLENT! This service visit took over 2 months to complete. Jeep parts were held up because of the F****** UAW Strike! Henry was on top of what was happeni More

by cfes2319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry and AJ this trip. Wes and Rebecca in the past.
Nov 18, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 14, 2023

I had a scheduled appointment with the service department. It took three days for them to start looking at my vehicle and another two and a half days to fix what turned out to be a loose connecti More

by b-denison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hilario
Nov 16, 2023 -

AutoNation Chrysler Jeep Arapahoe responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Jeep Arapahoe. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 900-0794 -- we hope to hear from you soon.

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