AutoNation Chrysler Jeep Arapahoe

They had convenient appointment times available and got me in quickly for service at the time promised. me in quickly for service at the time promised. More

worst customer service of my life. how much time does a customer need to spend on hold, writing messages, texting, calling.... etc. just to get a service that was promised to me months how much time does a customer need to spend on hold, writing messages, texting, calling.... etc. just to get a service that was promised to me months ago? I drove my new lease off their lot with a chip in the windshield (it was late at night, so I didn't notice until the next morning) and have been trying and trying and trying for months since then to get them to please do what they said they would do and fix the windshield. unbelievable. More

AutoNation sent me an email about a recall. I was instructed to call and check availability of parts. I was told they have the parts and was scheduled for 8:30 appointment. I arrived and they t I was instructed to call and check availability of parts. I was told they have the parts and was scheduled for 8:30 appointment. I arrived and they took the Jeep in. After 11:30 I went to stretch my legs and I see the Jeep outside, I go back inside to wait for someone to contact me. After another 15 minutes I go ask the service person what is going on? They don't even know where the Jeep is. They finally find the tech and he tells them they don't have the parts. Then they can't find the key! WORST CUSTOMER SERVICE EVER! More

We were told by the technician Alan that we needed a new transmission and it would cost $10k or a remand for $8800. I expressed several times about the cost being an issue and he said he assures us that in transmission and it would cost $10k or a remand for $8800. I expressed several times about the cost being an issue and he said he assures us that in his experience we need a new transmission (warranty wouldn’t cover it because it was low on fluid he told us). I told Alan we are going to get a second opinion at a transmission shop. We had it towed to a transmission shop in Castle Rock and it needed a $400 part called a pressure transducer. And it wasn’t low on fluid. It is very disheartening that we trusted Auto Nation before with our cars but now I feel like we had to write this review so others won’t experience what we did. More

I have been going to Auto Nation for years and they have met my every need with professionalism a care every time!! met my every need with professionalism a care every time!! More

Our Jeep buying experience was fantastic! We bought a 2023 Jeep Wrangler 392 from Cammie and it was a great (and quick) process. From Cammie to the managers to the financing dept....it was We bought a 2023 Jeep Wrangler 392 from Cammie and it was a great (and quick) process. From Cammie to the managers to the financing dept....it was all great. Cammie helped us trade in our old Wrangler and she answered all our questions with great information. Would definitely buy here again. More

Nice waiting area and friendly staff that kept me informed of progress and willing to look at a problem informed of progress and willing to look at a problem More

Good customer service and workmanship. Christopher was very helpful and kept me informed on the progress of the repair. Christopher was very helpful and kept me informed on the progress of the repair. More

I always get the best attention and service at this dealership. Highly recommend for best customer service. . dealership. Highly recommend for best customer service. . More

Adding a new review after a previous encounter with this location. The Service Team was excellent in correcting all previous issues I had with a former employee. All warranty repairs were completed in a tim location. The Service Team was excellent in correcting all previous issues I had with a former employee. All warranty repairs were completed in a timely manner. Thanks! More