AutoNation Chrysler Dodge Jeep Ram of South Columbus

I cannot speak on the entire service staff, but the service personnel, Heidi, was the worst auto adviser I have dealt with at any auto repair shop or dealership. Staffer does not communicate or keep th service personnel, Heidi, was the worst auto adviser I have dealt with at any auto repair shop or dealership. Staffer does not communicate or keep the customer updated on your vehicle especially when they have to order parts. Meanwhile, your vehicle sits on the property for days, thinking it's being repaired. She is a very fast talker and cannot be trusted in regards to your vehicle repairs. Famous words, "I was just about to call you" every time I would show-up at the service center, because she is NEVER AVAILABLE by phone, although you could reach the other two advisers in the small office. I gave a discount coupon for nearly two hundred dollars off, but after adding the numbers up, the discount wasn't applied after assuring me several times it would. There are multiple situations that I could share, but would be a waste of time. You would think the customer would receive great service when spending thousands of dollars. I guess NOT. I don't care about the cost but customer care and not being truthfull is a problem for me. Terrible Service! More

Knowledgeable about helping sales person, Daryl. Thanks for your help with this process of selecting the right truck. Thanks for your help with this process of selecting the right truck. More

I was quoted one price and when it was time to pay it’s another another More

Great Sales Professionals. Jlan is a great Sales Professional and made sure he was not just helping me to find "a" truck, but "my" truck. Walter the Finance Manager was honest Jlan is a great Sales Professional and made sure he was not just helping me to find "a" truck, but "my" truck. Walter the Finance Manager was honest and transparent. Overall a excellent experience, and I highly recommend the dealership. More

Excellent place to buy a vehicle. CAM AND WALTER went above and beyond to ensure i was in a vehicle that i wanted and with great package deals at a perfect price. CAM AND WALTER went above and beyond to ensure i was in a vehicle that i wanted and with great package deals at a perfect price. More

Salesperson Sara & Walter finance mgr. was very capable but overall process took a long time was very capable but overall process took a long time More

From the start to finish this dealership was awesome. We told them what we needed and they found it in inventory, transportednto there site for us in a day. One stop shop! Great people to work with! We told them what we needed and they found it in inventory, transportednto there site for us in a day. One stop shop! Great people to work with! More

The Service folks here are excellent. They could have charged me for a new battery but instead saw I had a warranty on my old battery and sent me to Autozone to get it replaced free of ch They could have charged me for a new battery but instead saw I had a warranty on my old battery and sent me to Autozone to get it replaced free of charge. More

The dealership is great. They just have renovations going on which makes it difficult to navigate. Other than that the staff and service is exceptional They just have renovations going on which makes it difficult to navigate. Other than that the staff and service is exceptional More

This dealership is awesome! Cullen is The Best. Took my Wrangler in for regular service and maintenance and Cullen went above and beyond to make sure everything was done and my Cullen is The Best. Took my Wrangler in for regular service and maintenance and Cullen went above and beyond to make sure everything was done and my Jeep was ready way before I expected it. Highly recommend!! More