AutoNation Chrysler Dodge Jeep Ram of South Columbus

It appears your facility is short staffed. I took my 2005 Dodge Dakota in to your North Lake facility (as a long term customer) on 7 Feb 2022 for automatic transmission filter and fluid change I took my 2005 Dodge Dakota in to your North Lake facility (as a long term customer) on 7 Feb 2022 for automatic transmission filter and fluid change. I asked to have the power steering fluid changed/checked. I was told that the power steering pump had metal residue in the fluid pump reservoir. The staff was very accommodating because this problem happened less than one year ago and replaced the power steering pump and flushed the power steering lines under warrantee. It was indicated / promised for completion on 9 Feb at 1700. The vehicle however was not returned completed until 17 Feb 2022. This information was documented on invoice number 569614, Customer number CZ72701. I can understand if the replacement parts had to be sent from a Dodge/Chrysler ware house distribution facility but this time frame for repairs seems unusually long. The safety inspection indicated the vehicle needs Ball Joints and sway bar link replacement. I will schedule the vehicle for these repairs the 2nd week of March and try to arrange it where the vehicle can be repaired without an extended delay setting at your dealership and unavailable to me. Thank you for your courtesy, help and understanding my situation. Regards Cliff Daniels More

Michelle is your person if you are looking for a fantastic sales person. She helped us find what we wanted and was overall great to work with. fantastic sales person. She helped us find what we wanted and was overall great to work with. More

The treatment and service were outstanding, they got me the best deal possible and I appreciate that! the best deal possible and I appreciate that! More

I made an appointment in advance for an oil change. After 45 minutes of waiting I asked was my car ready. They said it was in the back and would be done soon. After an hour and a half I went back and c After 45 minutes of waiting I asked was my car ready. They said it was in the back and would be done soon. After an hour and a half I went back and checked again. Turns out the first time they lied it had never been taken back. Said they were sorry, they had a very busy morning. Well, I had an appointment. Needless to say I will not recommend or return to this place. More

Friendly and well rounded customer service that is very knowledgeable about each vehicle they services knowledgeable about each vehicle they services More

This dealership need more customers experience and the service department want all that either but thxs service department want all that either but thxs More

This was a great experience mr. Dewayne Truitt was awesome he got me the deal I needed he made sure everything went so smoothly. He was nice and funny and he even check on me after Dewayne Truitt was awesome he got me the deal I needed he made sure everything went so smoothly. He was nice and funny and he even check on me after I purchased the vehicle to make sure everything was. This is definitely a great place to buy a car from. More

Super easy to do business with. Financing was a breeze. Great selection and good pricing. Financing was a breeze. Great selection and good pricing. More

Amy did a great job keeping us informed and we alos were able to use a 15% discount being offered by Auto Nation able to use a 15% discount being offered by Auto Nation More

The salesman was very attentive to what what type of vehicle I was seeking and my price range. He showed me the vehicles I wanted to see and test drive. When all said and done at the end of the day I pu vehicle I was seeking and my price range. He showed me the vehicles I wanted to see and test drive. When all said and done at the end of the day I purchased the vehicle I wanted and have been very satisfied with it. I highly recommend this dealership to those seeking a no hassle dealership that listen to the customer and what the customer wants. It was a very satisfying experience and I will purchase my next vehicle through Auto Nation. More