
AutoNation Chrysler Dodge Jeep Ram of South Columbus
Columbus, GA
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Service advisor and customer service team in service center possess extremely poor listening and customer service skills. Received a phone call a few days after dropping off my vehicle and a voice mail center possess extremely poor listening and customer service skills. Received a phone call a few days after dropping off my vehicle and a voice mail with zero details about my needed service or issues I reported. Tried calling back numerous times over several days with no answer. I visited in person and was told they would call me and never did. Had to go back a second time to find my advisor and finally got some answers and was able to pick up my vehicle. To add to that, the customer service rep I spoke with on more than one occasion in the office would stop me mid sentence to inquire about someone else who walked in after me. Unless it’s something only a dealer can solve, plenty of other very reputable, locally owned shops with better treatment and better turnaround times. More
Tyler helped us at dealership. Was knowledgeable and helped us with a battery issue under warranty in a timely matter. Got my 3500 ram in and out. Was knowledgeable and helped us with a battery issue under warranty in a timely matter. Got my 3500 ram in and out. More
This was my first visit for service at this location. Surprised that I had to exit my car to drop off keys. I am used to the service department welcoming me at my car. No signs or anything to communicate Surprised that I had to exit my car to drop off keys. I am used to the service department welcoming me at my car. No signs or anything to communicate you have to go inside to drop off keys. More
Normally I don’t leave reviews unless I’m being paid but Michelle Vazquez at AutoNation Chrysler in Columbus Ga did an exceptional job of understanding what I need and working with me to get the perfect car Michelle Vazquez at AutoNation Chrysler in Columbus Ga did an exceptional job of understanding what I need and working with me to get the perfect car plus the everyone else that finalize the deal did there job to the best of there ability to see what car I got follow me on IG of 20K followers @Cashville_jatotx or my YouTube 🎥 Keeping up with Cashville 🏆Get my viral case - Afterglowcases.com 🏆Get your shirts at - https://sauce-twin-clothing.creator-spring.com/ More
Chris at Autonation North was great from the beginning to the end of the purchase of my new Jeep Wrangler 4e! I was seeking particular terms and Chris and his finance team worked hard to make me happy vs the the end of the purchase of my new Jeep Wrangler 4e! I was seeking particular terms and Chris and his finance team worked hard to make me happy vs the typical pressure to just make the sale! They were military and child friendly and that’s hard to find in most places while conducting business especially! We won’t be using any other dealership for any further needs in the future! - The Jordan Family More