AutoNation Chrysler Dodge Jeep Ram of South Columbus

This was the worst experience I ever had when dealing with a well known dealership. The received my car ion Nov.30th to change the oil and determine what the sound was that I was hearing once I accelerat with a well known dealership. The received my car ion Nov.30th to change the oil and determine what the sound was that I was hearing once I accelerate the motor. They told me they by Wed. Dec. 8th they would call me. They never did so I kept calling them but nobody ever answered. Finally I spoke with someone Saturday Dec 10th but no one had touched the car and Robert Bean who was assigned to the car could not be reached. I will never use AutoNation again for anything. They were very nonchalant and empty. The customer service there is awful. The owner needs to reevaluate that service department before they ruin their reputation. More

I visited AutoNation for some issues with my Chrysler 300. My case manager with Chrysler was Ledonjanae and she was exceptional. Janae made arrangements with Tyler Knowles at Auto Nation for the radio 300. My case manager with Chrysler was Ledonjanae and she was exceptional. Janae made arrangements with Tyler Knowles at Auto Nation for the radio to be replaced. This was scheduled immediately and when I arrived at the service area I was met by Robert Bean and he took my rollator from the trunk of my car and brought it to the door of my car and then I was escorted to the waiting area. Cullen Wynn kept me informed of the progress of the work on my car. This was a pleasant experience for me and I certainly appreciate the "royal" treatment I received. I would recommend them to any of my family and friends. More

Fast and friendly service department. Knowledgeable on vehicle services and advice on necessary things to keep my vehicle running perfectly. Knowledgeable on vehicle services and advice on necessary things to keep my vehicle running perfectly. More

Great service and professionalism in dealing with customers and straight answers. Vehicle was ready at precise time was promised customers and straight answers. Vehicle was ready at precise time was promised More

Cullen Wynn is the best service advisor that I have ever worked with. He always explains everything you need and everything going on. He is very professional and is an asset to your company. worked with. He always explains everything you need and everything going on. He is very professional and is an asset to your company. More

They provide great service and support. They go above and beyond to help their customers. Even provide vehicle transportation. They go above and beyond to help their customers. Even provide vehicle transportation. More

Great customer service. . my salesman went above and beyond to get me what I wanted . my salesman went above and beyond to get me what I wanted More

I cannot say enough wonderful things about Tyler and his team. They always treat me like I'm important and part of the jeep family! I am huge on customer service since I've worked with the public all my lif team. They always treat me like I'm important and part of the jeep family! I am huge on customer service since I've worked with the public all my life so its very important to me and they deliver excellent service and follow up! I will never take my jeep anywhere else! Thank you so much for taking such good care of my jeep and I:-) You guys Rock! More

We have 2 Grand Cherokee Overland that we drive 50 miles for service because we feel comfortable dealing with the service personnel. for service because we feel comfortable dealing with the service personnel. More

They were very friendly and did an excellent job. I did not have to wait long at all. I did not have to wait long at all. More