AutoNation Chrysler Dodge Jeep Ram of South Columbus
Columbus, GA
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Bad communication regarding vehicle symptoms between the service rep and myself! I went to get my car after repairs and test drive it on I185, it overheated and had me stranded for 45 mins until it cooled o service rep and myself! I went to get my car after repairs and test drive it on I185, it overheated and had me stranded for 45 mins until it cooled off enough for me to drive it back to the dealership at 45 mph! I originally reported that my car was (overheating), but apparently they needed to know weither it was during city or highway driving. This costed time, a unessasary $1200 thurmastat repair expense, and $400 rental car! My car is still overheating, but know I have a coolant leak as well that wasn't there before! I was told because of my circumstances the finance guy would give me an assist for my 3 day rental car expense, but the service rep and finance rep were conveniently gone for the vehicle pickup day at 3:30pm! I am profoundly disappointed with this service experience! More
Great service. I always get my car serviced there. I trust the quality of work and fairness of cost to repair. Cullen is awesome. He always keeps me informed of his I always get my car serviced there. I trust the quality of work and fairness of cost to repair. Cullen is awesome. He always keeps me informed of his progress and advises me on what's best for my vehicle. More
This experience was horrible was told I may regret buying this by a service person at the dodge place. They said they did this inspection and did things to it. My brakes have squiled since. They gave me a ca this by a service person at the dodge place. They said they did this inspection and did things to it. My brakes have squiled since. They gave me a car to drive while fixing a paint chip that still looks horrible and that car had a flat tire they knew they put air in it and still gave it to me. I had to stop 4 times to add air finally I said forget it and tookn it back. I couldn't believe it. I have bought 2 others hondas from there and have never had this before. More
Cullen is always professional, beyond knowledgeable and attentive to my Service needs; very trustworthy as is the Maintenance team of whom does do the work. I am confident that my vehicle is in good hands attentive to my Service needs; very trustworthy as is the Maintenance team of whom does do the work. I am confident that my vehicle is in good hands when going in for service at AutoNation. More