AutoNation Chrysler Dodge Jeep Ram of South Columbus

Great customer service and support from dealership plus attention to detail to any issues with vehicle attention to detail to any issues with vehicle More

Service center office staff needs improving, vehicle drop off was rushed and no check-in process done. 2 of the main concerns I had was not addressed. Didnt even write down notes to tell the techs to inspect off was rushed and no check-in process done. 2 of the main concerns I had was not addressed. Didnt even write down notes to tell the techs to inspect said items. Didn't even offer to hold the car to have it inspected. On top of those things, couldn't get anyone on the phone to ask about the progress of the vehicle. I then decide to just drive to the dealership to get a in-person update, only to find out it has been "finished and ready for pick" for two days. Service adviser was calling and texting the wrong number the whole time. Everything was so rushed and completely unorganized. More

Well from start to finish they work hard in finding the vehicle of my choice and what Thk a lot guy? vehicle of my choice and what Thk a lot guy? More

Out of the several times I have had my Truck serviced there Heidi was far and above the best service writer and the reason I will come back. there Heidi was far and above the best service writer and the reason I will come back. More

The dealership, sales and service leaves much to be desired. The service department claims they are so shorthanded, that you must leave your vehicle for 3-4 days before they can diagnose and begin repa desired. The service department claims they are so shorthanded, that you must leave your vehicle for 3-4 days before they can diagnose and begin repairs. This wouldn't be horrible, if they could offer a loaner vehicle. There aren't many folks who have spare cars lying around to be able to just give up their vehicle for a period of 3-4 days. The service department has particularly gone down hill each time we have had to visit. With that being said, this time, we dealt with Cullen, who is pretty amazing to work with. He was sure to keep me posted throughout the process, and made sure I was kept in the loop about the entire process. I hope they are able to hold onto him, because he is who I will use in the future. The rest of the dealership is pretty much worthless. Especially the sales dept at both Northlake CDJR and South Columbus CDJR. More

My salesman was great! Answered all my questions. Gave me timely updates, since I ordered a car. Would highly recommend him, Eric Crowell Answered all my questions. Gave me timely updates, since I ordered a car. Would highly recommend him, Eric Crowell More

It was my first time there and it okay being the fact that it's under construction that it's under construction More

Convenient have great selection of vehicles staff welcoming you with open arms during all my visits make you feel comfortable and works delingent about purchasing and returning for services on your v welcoming you with open arms during all my visits make you feel comfortable and works delingent about purchasing and returning for services on your vehicle I’m loving my Dodge Journey would recommend everyone to shop Autonation Dodge also service department is awesome never a long wait. More

I was disappointed with the lack of updates when I took my Jeep in for an issue. my Jeep in for an issue. More

Handled my issue promptly. Kept me informed of status. Worked to ensure needed parts were delivered on time. Kept me informed of status. Worked to ensure needed parts were delivered on time. More