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AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Phoenix, AZ

4.5
841 Reviews

841 Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

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August 02, 2021

The service advisor assigned to me was the best and very knowledgeable. Will definitely return. More

by Junior0417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Ross
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you so much for the positive review!

August 02, 2021

Nicholas in the Service Dept was super helpful and gave us very competitive pricing on a new set of tires for my Jeep. Thanks for your help, Nicholas. I highly recommend taking in your car here for servi More

by LISAMJOHNSON524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello Lisa, we're happy to hear you had such a positive experience with Nicholas! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix and we hope to be of service again in the future.

July 31, 2021

My vehicle went in for a headlight issue and after 4 day's in the shop no communication from the dealership asto how long or what was wrong with the vehicle. I ended up picking up my vehicle with no ser More

by diosasflowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (480) 630-2825. We'd appreciate the chance to make your experience a positive one.

July 31, 2021

Always a friendly and courteous staff.My car has always Always a friendly and courteous staff. My car has always been repaired on the first visit, and returned cleaner then when I left it for service. I h More

by Danpartsman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Thomas
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix and we hope to be of service again in the future.

July 30, 2021

Carl Ross has always taken care of me when I need my truck serviced . He’s very friendly and the staff has always been courteous also More

by KoriKorimckinney9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Ross
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2021

First experience with Service at the Dealership and I was very happy. The moment I arrived everyone was very nice and I received my vehicle back with everything done as asked.. No issues! More

by JDBRYANTAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix

Aug 18, 2021 -

JDBRYANTAZ responded

First experience with Service at the Dealership and I was very happy. The moment I arrived everyone was very nice and I received my vehicle back with everything done as asked.. No issues!

July 29, 2021

3 hour wait to get my oil changed !!Even with an 3 hour wait to get my oil changed !! Even with an appointment! Unacceptable Will not return to this dealership. My contact person was the only b More

by Cpete105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello, thank you for taking the time to share your feedback with us. Please call our General Manager at (480) 630-2825 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 28, 2021

All the service requests were completed but the lack of communication with the service advisor really put me off. The totally automated phone system did not allow for any human contact and eventually just More

by Msmithrepairs
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maureen Working
Aug 13, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 28, 2021

Took my vehicle in for follow up on a vehicle Recall. Was advised it would take a couple of hours, I called the dealership after 5 hours to find out if my vehicle was completed. Was told it was ready. Initia More

by CMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Thomas
Aug 13, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. We are always more than happy to assist you if anything else comes up. Take care!

July 28, 2021

Thank you again Autonation for serving my 2016 Fiat 500.They help me with the factor recall on my car. Murruren Working was a Great help though! Robert Vogel More

by Roblvogel52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurreen Working
Jul 28, 2021 -

Roblvogel52 responded

Thank you again Autonation for serving my 2016 Fiat 500.They help me with the factor recall on my car. Murruren Working was a Great help though! Robert Vogel

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