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AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Phoenix, AZ

4.5
841 Reviews

841 Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

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August 09, 2021

Had to leave my car at the dealership for three weeks but they got it fixed! Nick did a really great job and kept the costs minimum. Car runs great now! Thanks to Nick and all the great work he did. He is t More

by Stagmilt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Thomas
Aug 13, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2021

Service department was able to fix the issue with my car, fast and reliable. More

by Mirela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzy
Aug 07, 2021 -

Mirela responded

Service department was able to fix the issue with my car, fast and reliable.

August 06, 2021

The sales experience was great here however, if you want to get service or use your extended warranty that you paid for, or the actual dealership warranty, it’s next to impossible to get service in a timely More

by aedeavila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
It wasn’t the employee it was the fact that they need more employees!
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 04, 2021

Had a scheduled appointment for 9 am. Express Oil change didn’t start until 10:30 and finished at 11. Cost was 50% higher than the dealership I purchased the vehicle from. Service consultant wasn’t very hel More

by mark.kantowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Izzy
Aug 09, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you are willing, please call our General Manager at (480) 630-2825 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 04, 2021

I brought my jeep in for service at Autonation and was given Izzy as my underwriter. She made this a smooth and easy experience. She kept me in the loop of what work was being done on my jeep, on a regula More

by Becky S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izel
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Becky, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 04, 2021

I’ll start by saying that if you visit this dealership you must go to service and see Maureen. maureen is an absolute professional, and very pleasant to deal with. I was very happy with how fast she was a More

by Christopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maureen
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Christopher, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 03, 2021

Very pleased with level of service hereHave used other Very pleased with level of service here Have used other dealerships in the Valley and AutoNation is far superior Strongly recommend Special thanks More

by pt38843
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Ross
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello, we're happy to hear you had such a positive experience with Carl! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 03, 2021

Autonation is a great place to go and have all my services done all the staff is very friendly and helpful and get all my services done as quickly as possible More

by Zkotterman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori brewers and Maureen working
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi , thank you so much for your positive comments about AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 02, 2021

Had a few minor issues with my Ram. Carl Ross was my advisor. He was prompt, got my truck in, in a timely manner and listened to each of my concerns without missing a beat. Thanks For all your help Carl More

by sheapfernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Ross
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello, thanks for your praise and kind comments about Carl. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 02, 2021

Carl in the Service Dept was awesome. The part needed for my vehicle was not in stock due to common covid related shortages that we're all accostomed to. Carl tracked the part down, and I was only with More

by BLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Aug 18, 2021 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

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