AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center
Phoenix, AZ
841 Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center
Had to leave my car at the dealership for three weeks but they got it fixed! Nick did a really great job and kept the costs minimum. Car runs great now! Thanks to Nick and all the great work he did. He is t they got it fixed! Nick did a really great job and kept the costs minimum. Car runs great now! Thanks to Nick and all the great work he did. He is the best at Autonation! More
The sales experience was great here however, if you want to get service or use your extended warranty that you paid for, or the actual dealership warranty, it’s next to impossible to get service in a timely to get service or use your extended warranty that you paid for, or the actual dealership warranty, it’s next to impossible to get service in a timely manner. More
Had a scheduled appointment for 9 am. Express Oil change didn’t start until 10:30 and finished at 11. Cost was 50% higher than the dealership I purchased the vehicle from. Service consultant wasn’t very hel didn’t start until 10:30 and finished at 11. Cost was 50% higher than the dealership I purchased the vehicle from. Service consultant wasn’t very helpful. I had to approach her to find out when the service was going to start. What’s the point of making appointments if you have to wait 1.5 hrs for 0.5 hr job. More
I brought my jeep in for service at Autonation and was given Izzy as my underwriter. She made this a smooth and easy experience. She kept me in the loop of what work was being done on my jeep, on a regula given Izzy as my underwriter. She made this a smooth and easy experience. She kept me in the loop of what work was being done on my jeep, on a regular basis during the 2 weeks my car was there. I have brought my jeep into Autonation many times over the years, and Izel is the best most caring person I have had as an underwriter. I didnt feel like just another customer. Thank you Izzy. Definitely a 5 star experience, top rated. ✌😊 More
I’ll start by saying that if you visit this dealership you must go to service and see Maureen. maureen is an absolute professional, and very pleasant to deal with. I was very happy with how fast she was a you must go to service and see Maureen. maureen is an absolute professional, and very pleasant to deal with. I was very happy with how fast she was able to get my truck In and out. I absolutely 100% will be going back to see Maureen again More
Very pleased with level of service hereHave used other Very pleased with level of service here Have used other dealerships in the Valley and AutoNation is far superior Strongly recommend Special thanks Very pleased with level of service here Have used other dealerships in the Valley and AutoNation is far superior Strongly recommend Special thanks to service advisor Carl Ross More
Autonation is a great place to go and have all my services done all the staff is very friendly and helpful and get all my services done as quickly as possible services done all the staff is very friendly and helpful and get all my services done as quickly as possible More
Had a few minor issues with my Ram. Carl Ross was my advisor. He was prompt, got my truck in, in a timely manner and listened to each of my concerns without missing a beat. Thanks For all your help Carl advisor. He was prompt, got my truck in, in a timely manner and listened to each of my concerns without missing a beat. Thanks For all your help Carl and the Autonation team. When need be, I’ll BE BACK CARL!!! More
Carl in the Service Dept was awesome. The part needed for my vehicle was not in stock due to common covid related shortages that we're all accostomed to. Carl tracked the part down, and I was only with for my vehicle was not in stock due to common covid related shortages that we're all accostomed to. Carl tracked the part down, and I was only without the car a couple of days versus extended wait times that we all hear about. I greatly appreciated the customer service Carl provided. More