AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Nicholas Thomas I’d just the best the only reason we have our vehicles serviced there is his attention to the customer and work being done. our vehicles serviced there is his attention to the customer and work being done. More

My service rep, Carl Ross is very good to me. He’s always been so helpful and knowledgeable. He gets my truck in for service very promptly and keeps me up to date as to the progress till it’s finished. I alw been so helpful and knowledgeable. He gets my truck in for service very promptly and keeps me up to date as to the progress till it’s finished. I always ask for Carl when my truck needs to go in for service More

Izzy in service was incredible! She was in constant communication with us about the status of the vehicle. She's very pleasant to work with. The vehicle was ready when promised for less $ than expect communication with us about the status of the vehicle. She's very pleasant to work with. The vehicle was ready when promised for less $ than expected. More

It's really sad, this is a great place to purchase a vehicle but poor when it comes to service and maintenance. I had a scheduled appointment on yesterday which was for 11am. I arrived on time for my vehicle but poor when it comes to service and maintenance. I had a scheduled appointment on yesterday which was for 11am. I arrived on time for my appointment and was told it would take at max 3hrs for and oil change and service. Well after waiting for 3hrs, my car was in the exact same spot it was when they took it back. The never touched it after taking it back to start the work which was under a specialty warranty service. I was very disappointed, it was a total waste of my time. So one star is being generous. More

The service crew is always courteous and services our vehicles in a timely manner. We have been coming here for years to service our three Dodge vehicles. vehicles in a timely manner. We have been coming here for years to service our three Dodge vehicles. More

On time and as was described by technician. Very professional service with reasonable price. Great job. professional service with reasonable price. Great job. More

Carl Ross is awesome!! Anytime I have an issue with my Ram he gets my truck in and makes sure it is fixed when I get it back. If there are any issues after the fact he makes it right. I have taken my truc Ram he gets my truck in and makes sure it is fixed when I get it back. If there are any issues after the fact he makes it right. I have taken my truck to multiple dealers for service and AutoNation in north Phoenix is the only dealership I will take my truck to now. Keep it up AutoNation and thanks Carl Ross More

The service was excellent. The wait to get serviced was aweful! Why have an appointment? Waited 21/2 hours before starting the service. It's a shame for the ridiculous wait before getting serviced. Once aweful! Why have an appointment? Waited 21/2 hours before starting the service. It's a shame for the ridiculous wait before getting serviced. Once you finally get in the service is very good. More

Excellent Communication, took a trip to Phoenix car broke down and they gave me options to what I can do. down and they gave me options to what I can do. More

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