AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Terrible experience. My vehicle sat there for 5 days and nothing was done. I will never go back. nothing was done. I will never go back. More

scheduled on line (once i figured out the prompts) it was seamless and my car was serviced in a timely many. seamless and my car was serviced in a timely many. More

Went in for an oil change/ tire rotation; was told I didn’t have any rotations, and my contract says I clearly have 2 left👎 didn’t have any rotations, and my contract says I clearly have 2 left👎 More

Great service with Nicholas. On time and all services were performed. Greeted and followed up as promised. Thanks for the royal treatment. On time and all services were performed. Greeted and followed up as promised. Thanks for the royal treatment. More

Sam is fast and responsive. Had answers for everything, and really helped us out on several of our vehicles. He took them in, and returned them quickly. Thanks Sam. and really helped us out on several of our vehicles. He took them in, and returned them quickly. Thanks Sam. More

Great facility, the technician worked quickly & efficiently with my vehicle. My service advisor, Uriel, was wonderful. I will be back to service my vehicle again! efficiently with my vehicle. My service advisor, Uriel, was wonderful. I will be back to service my vehicle again! More

Very happy with the service, Nicolas was just awesome! He put up my crazy,lol! put up my crazy,lol! More

Easy going very professional and exceptional service I felt like I was very important and they took care of me right away felt like I was very important and they took care of me right away More

Carl in the service department was very helpful. He also took the time to explain everything to me in detail. took the time to explain everything to me in detail. More

The communication was extremely poor. We dropped our jeep on a Tuesday for an oil change and some other very easy fixes. We had to repeatedly call the dealership to get updates and find out when our je jeep on a Tuesday for an oil change and some other very easy fixes. We had to repeatedly call the dealership to get updates and find out when our jeep would be ready. After us calling many times, we were finally able to pick up the jeep on Friday, three days later for an oil change! Thank goodness this was not our primary vehicle. They knew ahead of time we needed our windshield replaced, instead of going through our insurance, they wanted to charge us cash. We have done a windshield replacement before at this dealership with no problems. We were then charged a ridiculous amount of money for them to tell us why our key fobs were not working.They gave us some story as to why they weren't working, mind you we have had this jeep for three years and never had a problem. All we asked was to change the batteries and they still did not do that and sure enough the next day, we had the same problem. After paying over $100 for them to tell us that, we continue with the same problem. Needless to say, we will not be going back for service from this place. More