AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center
Phoenix, AZ
841 Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center
My vehicle was at your dealership for 2-1/2 weeks and it took 9 days for you to figure out what was wrong with it. I was never offered a rental/loaner the entire time my vehicle was at your dealership unti took 9 days for you to figure out what was wrong with it. I was never offered a rental/loaner the entire time my vehicle was at your dealership until I inquired about getting one. Then I had to wait 3 more days to get one. After you had figured out what was wrong with the vehicle I wasn’t notified until the following day when I had called to check on the progress. More
Service was much better this time than last, when I was there for 4 hours for a scheduled appointment oil change. This time tried to check in for scheduled appointment via text received from service on there for 4 hours for a scheduled appointment oil change. This time tried to check in for scheduled appointment via text received from service on my phone, did not work. Scheduled online (via an email prompt from them), but when arrived they didn't have any evidence I had checked in. When asked they said their system doesn't work. However, got service done in a couple of hours. Everyone was pleasant and professional. More
When I was told that my usual service advisor had retired, I was a bit uncomfortable. I was now assigned to Izzie. I was pleasantly surprised of how knowledgeable this young woman is. I have compl retired, I was a bit uncomfortable. I was now assigned to Izzie. I was pleasantly surprised of how knowledgeable this young woman is. I have complete confidence with this new advisor. More
Very pleased with the services provided from the service department. The tech was professional and courteous. He went above and beyond to satisfy my needs!! department. The tech was professional and courteous. He went above and beyond to satisfy my needs!! More
Service department made sure engine light fix worked. Original replacement did not work, got a second replacement and made sure that it worked. Original replacement did not work, got a second replacement and made sure that it worked. More